Wells Fargo

ECS - Technology Business Systems Consultant

Wells Fargo$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2+ years of Business Systems Data experience or equivalent alternatives (work, training, military, education)
  • Experience in technology support roles preferred
  • Knowledge of EDI (Electronic Data Interchange)
  • Familiarity with instant payment processes (e.g., Venmo, Zelle)
  • Experience with Mainframe applications
  • Understanding of various file formats (IDOC, JSON, NACHA, HTML)
  • Proficiency in data analysis using SQL Queries

Responsibilities

  • Support production environment for Electronic Commerce Services (ECS)
  • Resolve complex customer issues related to file formatting and payments
  • Evaluate business problems and provide technical assistance for automation
  • Review and analyze technical business problems
  • Present recommended solutions for business challenges
  • Develop budgets, project plans, and schedules independently
  • Communicate effectively between business and technology teams

Benefits

  • Opportunity to work in a key segment of financial services (ECS and Instant Payments)
  • Involvement in innovative projects within the Global Operations team
  • Possibility of professional growth and advancement in technology consulting
  • Engage with cross-functional teams to enhance collaboration skills
  • Stable work hours with a Monday-Friday schedule
Full Job Description

About this role:

Wells Fargo is seeking a Technology Business Systems Consultant within Payment Operations joining a team responsible for second level technical and operational support to products within Electronic Commerce Services (ECS) and Instant Payments. This role aligns in our Global Operations team within the Chief Operating Office (COO). 


In this role, you will:

  • Support production environment for Electronic Commerce Services (ECS)
  • Resolve complex customer issues related to file formatting, data delivery, and payments detail
  • Evaluate moderately complex business problems and provide technical assistance in identifying automated systems and related procedures that are cost effective and meet business requirements
  • Review and evaluate moderately complex technical business problems
  • Present recommendations for resolving business problems
  • Exercise independent judgment when developing project budgets, project plans, and schedules
  • Provide information about communication between business and technology teams
  • Work with business user groups to provide training, handle questions, observe user needs, and document results


Required Qualifications:

  • 2+ years of Business Systems Data experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education


Desired Qualifications:

  • Experience in technology support roles
  • Ability to develop partnerships and collaborate with other business and functional areas
  • Knowledge of EDI - Electronic Data Interchange
  • Knowledge of instant payment processes (Venmo, Zelle, etc)
  • Experience supporting Mainframe applications
  • Knowledge of file formats (IDOC, JSON, NACHA, HTML, etc)
  • Experience in operational support
  • Experience in production environments
  • Experience with data analysis using SQL Queries
  • Experience researching and applying business knowledge to strategic plans
  • Critical thinking skills
  • Intermediate verbal, written, and interpersonal communication skills


Job Expectations:

  • Ability to work on-site at the posted work location
  • Monday - Friday 10:00am to 7:00pm ET, requires flexibility to overtime and coverage as needed
  • Ability to work rotational on-call shifts as needed

Posting End Date:

3 Aug 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

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Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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