About the role: The Ecosystem Analytics Lead operates as a strategic consultant and analytics/reporting expert in support of UCB's commercial activities, focusing on the immunology market. This role interfaces extensively with US Home Office and Field Leadership, and has high level of interface across commercial, market access, and enabling functions. The role is within US Insights to Impact / Business Analytics. Scope is primarily U.S. and Immunology, with occasional collaboration across other US Business Units and global projects.
What you'll do: Business Planning and Strategy:
- Develop, maintain, and enhance commercial performance reports and dashboards, with emphasis on subnational level of detail; key audiences include Field Leadership and Home Office leads/heads
- Lead analysis, interpretation, and generation of meaningful insights, specifically from a subnational perspective, from various data (e.g., ex-factory, patient support programs, IQVIA, CRM, SAP) to address performance questions and identify opportunities
- Support preparation of analyses and materials for QBRs and similar local/global management reviews
- Collaborate with appropriate UCB teams (e.g., Commercial Data Operations) to ensure recurring resource production (e.g., dashboards) is delivered through UCB and I2I standards processes and technology
- Support Commercial Heads to develop analysis, business cases, and decision support as needed
- Provide ad hoc analytics (e.g., subnational performance drivers, HCP targeting, customer analytics, pull through analytics) for commercial and functional (e.g., Market Access) teams
- Support certain parts of brand/business planning (budget, forecasting cycles), especially providing input to market situation assessments and other assumptions that may impact future performance
Field Force Effectiveness:
- Lead periodic business reviews with commercial and field leadership teams to drive field effectiveness
- Provide ad hoc/project support, coordinating with Market Research, Incentive Compensation, Advanced Analytics, Finance, Commercial Data Ops, Market Access, and other commercially oriented functions
Data Infrastructure:
- Collaborate with Commercial Data Ops and DT/IT to ensure data acquisition, integration, processing, and utilization are aligned with UCB data standards and Data Governance processes
- Lead and influence definitions of business requirements and rules; support system testing, data audits, etc., as they relate to commercial data
Leadership:
- Significantly influence team's and stakeholders' digital- and AI-enabled journey
- Partner with Brand and Market Access leadership to ensure a comprehensive view of performance, with clear narratives
- Demonstrate proficiency in UCB I2I standards for data governance and reporting platforms (e.g., Qliksense, Power BI)
- Advance team capabilities by implementing new tools, practices, methods, automation, AI, and data sources that improve speed, quality, or scalability of delivery
Vendor Relations and Other:
- Lead and manage several analytics vendors, including scoping, resource prioritization, day-to-day tasking, and budget management
- Manage other tasks as needed, especially as related to commercial performance analysis
Interested? For this position you'll need the following education, experience and skills: Minimum Qualifications: - Bachelor's Degree in Business, Science, or Engineering is required
- Minimum 8 years of post-bachelor's experience is required
- Minimum 4 years of relevant experience within the pharmaceutical/biotech industry is required, ideally in commercial operations or commercial support function
- Power user of MS Office products (Excel, PowerPoint) is required, especially advanced Excel modeling skills and ability to author PowerPoint documents for management audiences
- Experience with IQVIA/similar data (Xponent, NPA, LAAD, OneKey), and CRMs (e.g., Veeva) is required
- Experience in vendor management or equivalent budget ($500k+ annually) is required
- Willingness to travel domestically and internationally (10% of time)
Preferred Qualifications: - MBA or other advanced degree is considered an asset
- Neurology and Immunology experience is considered an asset
- Demonstrated strong ability and hands-on experience uncovering insights and translating them into commercial actions through analysis, synthesizing, and integrating disparate data
- Well-versed and viewed as an SME in data, analytics, and data visualization to drive understanding and impact
- Demonstrated ability to proactively identify and define business problems or opportunities and address them through data, analytics, competitive intelligence, and desk research
- Proven ability and consultative style that enables strong cross-functional collaboration across various levels of the organization
- Highly motivated self-starter with ability to adapt and perform in a fast-paced environment
- Proven ability to lead and partner with various functional areas
- Team player with strong interpersonal skills
- Vendor management skills including contracting and negotiating
- Ability to work independently and take the lead role on assigned projects
- Excellent oral and written communication skills
- Working knowledge of advanced analytics and statistical techniques is considered an asset
- Experience with patient longitudinal data is considered an asset
- Experience with Qliksense, Power BI, Tableau, and SAP is considered an asset
- Experience with SQL/R/Python (or equivalent) and large relational data sets is considered an asset
- Experience using AI/agentic agents is considered an asset
This positions reasonably anticipated base salary range is $148,000 to $194,300 per year. The actual salary offered will take into account internal equity and may also vary depending on the candidate's geographic region, job-related knowledge, skills, and experience, among other factors.
Are you ready to 'go beyond' to create value and make your mark for patients? If this sounds like you, then we would love to hear from you!
At UCB, we've embraced a hybrid-first approach to work, bringing teams together in local hubs to foster collaborative curiosity. Unless explicitly stated in the description or precluded by the nature of the position, roles are hybrid with 40% of your time spent in the office.
