eCommerce Product Manager
Job DescriptionThe eCommerce Product Manager will play a key role in driving Kimberly-Clark Professional's strategic business plan and "must-win" focus on eCommerce growth. The primary objective for this role will be to accelerate online growth for pure play, traditional distributors and marketplaces by developing the eCommerce strategy, tools, capabilities, and solutions. This role is responsible for developing Kimberly Clark Professional's strategic business plan, including online assortment, merchandising, pricing, and search. To achieve your objectives, you must utilize strategic thinking to identify growth opportunities, influence internal and external stakeholders, and solve highly complex business challenges.
The role is new to Kimberly-Clark, so you will need to effectively work with the existing sales and category teams to complement our traditional sales process as our business mix shifts. You will also need to work with the extended eCommerce team to develop and drive new approaches and best practices to improve online performance.
About You In one of our professional roles, you'll focus on winning with consumers and the market, while putting safety, mutual respect, and human dignity at the center.
Job responsibilities include:- Define and own the eCommerce five-year vision that anticipates evolving B2B customer needs and industry trends, competitive SWOT, customer experience, and capability investments to drive scalable, customer-centric eCommerce growth.
- Lead and develop the eCommerce Annual (1-year) and Strategic (3-year) Business Plans aligned to category and commercial goals for US and Canada.
- Provide people leadership for eCommerce Gig program to provide career development opportunities and deliver short-term growth objectives.
- Evaluate and recommend marketplace expansions to drive online market share gains.
- Own the eCommerce assortment strategy by defining category and SKU-level principles, to balance customer demand, profitability, and operational constraints.
- Manage the efforts to ensure KCP products are highly ranked within search results on Top Tier distributor websites from an SSO perspective (Site Search Optimization).
- Mentor and build capabilities of sales, finance, RGM, marketing, category management teams and help them adapt their processes and long-term priorities to meet the needs of eCommerce initiatives.
- Lead product launch gate processes for eCommerce in conjunction with product teams.
- Develop and evolve eCommerce playbook to include 1. Readiness criteria to help segment distributors, 2. Identify and quantify best practices 3. Detailed playbook to optimize the digital shelf
- Partner with RGM, Consumer and Category teams to develop and commercialize Price Pack Architecture for eCommerce assortment
- Effectively communicates eCommerce specific plans, solutions and programs to customers and Kimberly-Clark Professional senior leadership team.
- Analyze current business trends and turn insights into actional outcomes.
To succeed in this role, you will need the following qualifications: - Bachelor's degree with 7+ years of experience in eCommerce, merchandising, or sales.
- Proven track record and experience in eCommerce and omnichannel business is critical for this role. Including deep understanding of eCommerce trends, best practices and tools.
- Demonstrated leadership skills, exhibiting a high degree of drive and energy and the ability to consistently produce results.
- Innovative and creative thinker and problem solver who can manage the details without losing sight of the goal.
- Well organized, disciplined planner and implementer.
- Strategic thinker with strong negotiation and communication skills.
- Must be completely PC proficient, able to develop his/her own oral and visual presentations, spreadsheets and general correspondence. Excellent written and verbal communication skills; demonstrated ability to work with cross-functional teams to drive execution against project goals and deliverables.
- A track record of handling multiple tasks and projects at a time, prioritizing workload effectively and thriving in a dynamic and complex environment.
- History of working with sales, marketing teams, and large customers to drive growth initiatives.
Led by Purpose. Driven by You.Total BenefitsWe believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.
Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see https://www.mykcbenefits.com/ca/newhire
Flex That Works at Kimberly-ClarkWe believe great work happens when people come together with purpose. That's why we offer a flexible work model that blends remote work with intentional in-person collaboration - helping you connect, grow, and innovate while maintaining the balance you value.
To Be ConsideredClick the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
And finally, the fine print....The statements above are intended to describe the general nature and level of work performed by employees assigned to this classification. Statements are not intended to be construed as an exhaustive list of all duties, responsibilities and skills required for this position.
Employment is subject to verification of local policies.
This role is available for local candidates already authorized to work in the role's country only. Kimberly-Clark will not provide relocation support for this role.
#LI-Hybrid
Salary Range: 127,600 - 157,600 USD
At Kimberly-Clark, pay is just one aspect of our total rewards package, which also includes a variety of benefits and opportunities to achieve, thrive and grow. Along with base pay, this position offers eligibility for a target bonus and a comprehensive benefits suite, including our 401(k) and Profit Sharing plan. The anticipated base pay range for this role is provided above for a fully qualified hire. Actual pay will depend on several factors, such as location, role, skills, performance, and experience. Please note that the stated pay range applies to US locations only.
Primary LocationRoswell Building 300
Additional LocationsBellevue Sales Office, Chicago Commercial Center, Dallas World Headquarters, Rogers Sales Office
Worker TypeEmployee
Worker Sub-TypeRegular
Time TypeFull time
