Albertsons Companies, Inc.

eCommerce Operations Manager - Southwest Market

Albertsons Companies, Inc. • $80K — $95K *
Phoenix, AZ 85032In-Person
Retail & Consumer Goods
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in related field or equivalent experience
  • 2-5 years' experience managing a team
  • Ability to lead and motivate a diverse team
  • Financial acumen for sales growth and expense control
  • Skilled in managing multiple tasks simultaneously
  • Strong analytical skills
  • Exceptional customer focus
  • Effective written and oral communication
  • Proficient in training and coaching
  • Strong influencing skills

Responsibilities

  • Achieve P&L results and operational metric goals
  • Manage day-to-day operations of eCommerce department managers and supervisors
  • Monitor on-time delivery by third-party logistics partners
  • Identify and address service gaps with logistics partners
  • Lead teams through business changes and expansions
  • Review eCommerce goals with district managers regularly
  • Collaborate with Division Director on innovative eCommerce strategies
  • Recommend store consolidations or openings based on need
  • Maintain high standards of quality, productivity, and service
  • Drive a culture of exceptional customer service in eCommerce staff
  • Ensure compliance with eCommerce policies

Benefits

  • Opportunities for professional development
  • Dynamic work environment
  • Cross-department collaboration
  • Potential for career growth within the company
  • Innovative strategies and programs in eCommerce
Full Job Description
Job Description

Our eCommerce Department has field management openings for a eCommerce Operations Manager, that will oversee Operations in the Southwest Division.

Key Responsibilities include:
  • Achieve P&L results and operational metric goals in stores across the division.
  • Manage In-store eCommerce Department Managers and Supervisors in day-to-day operations to achieve their key metrics of on time tilling, picks per hour, out of stocks, on time pick up including handoff of orders to third party logistics partners.
  • Responsible for monitoring on time delivery by 3PL third party logistics partners to ensure seamless shopping experience for our customers.
  • Identify capability and address gaps with third party logistics partners to improve service.
  • Maintain continuous dialogue with third party logistics partners to address and resolve claims and complaints received involving customer delivery experiences.
  • Lead the field teams through expansion, business and environment changes as needed.
  • Review eCommerce goals, metrics and performance with,District Managers and Store Personnel on a regular basis and partner in growing the eCommerce business and overcoming roadblocks for growth.
  • Work with Division Director of eCommerce on launching innovative strategies and programs for eCommerce.
  • Recommend store consolidations and/or openings as required by growth or need
  • Set and maintain high standards of quality, productivity, efficiency and service for our rapidly expanding business.
  • Drive a culture of exceptional customer service within the frontline eCommerce staff.
  • Ensure operational compliance with eCommerce policies and procedures.


Qualifications:
  • Bachelor's degree in related field or commensurate experience.
  • 2 - 5 years' experience managing a team of associates.
  • Ability to lead and motivate a diverse team of associates.
  • Ability to deal with complex situations.
  • Financial acumen - delivering sales growth and expense control.
  • Ability to manage multiple tasks simultaneously.
  • Analytical orientation.
  • Strong customer focus.
  • Strong written and oral communication skills.
  • Strong training and coaching skills.
  • Strong influencing skills.


How to Apply: Interested candidates are encouraged to submit a resume by visiting careersatsafeway.com

Disclaimer

The above statements are intended to describe the general nature of work performed by the employees assigned to this job and are not the official job description for the position. All employees must comply with Company, Division, and Store policies and applicable laws. The responsibilities, duties, and skills of personnel may vary within store and/or from store to store and the official job description will be provided during the application process.

About Albertsons Companies, Inc.

Albertsons Companies, Inc. Careers

Join the vibrant team at Albertsons Companies, Inc., a leading name in the retail industry, where job opportunities abound and career growth is not just a possibility but a promise. As one of the largest food and drug retailers in the United States, we pride ourselves on fostering an inclusive culture that thrives on diversity, innovation, and leadership.

Work You’ll Do

At Albertsons Companies, Inc., you will be part of a dynamic team that pushes the boundaries of what a retailer can accomplish. With positions ranging from entry-level to senior management, our company offers a path for every ambitious professional eager to advance their career in a supportive and growth-oriented environment.

Explore Professional Growth and Development

We believe in nurturing the potential of our employees through targeted development programs and leadership training. Our commitment to professional growth is evident in our comprehensive benefits package, which supports both personal and professional development. Additionally, our diversity training ensures that everyone, from interns to executives, understands and values the richness that different perspectives bring to our company.

Innovate with Us

Innovation is at the heart of Albertsons Companies, Inc. Whether it’s through cutting-edge technology implementations in our stores or pioneering sustainability practices, our team is always at the forefront of the industry. Join us and contribute to our mission of redefining the grocery shopping experience for millions of customers nationwide.

Be Part of a Great Team

Our employees are our greatest asset, and we empower each one to contribute ideas that drive change and improve our operations. Albertsons Companies, Inc. is not just a company; it’s a community where each member’s input is valued and where every job role is essential to our collective success.

Career Opportunities Await

Whether you’re looking for a direct hiring position, an internship, or a leadership role, Albertsons Companies, Inc. offers a variety of job opportunities to help you achieve your career goals. Our team is continuously expanding, and we are always on the lookout for passionate, creative, and solution-driven team players.

Join Our Network

Get connected and stay ahead in your career by leveraging our robust professional networking options. Engage with leaders, gain industry insights, and enhance your skills through comprehensive training and real-world projects.

Apply Now

Ready to take the next step in your career? Explore the open positions at Albertsons Companies, Inc. and find the perfect match for your skills and interests. Prepare your resume, ace the interview, and join a company that values innovation and leadership.

Stay Connected

Keep up to date with the latest from Albertsons Companies, Inc. by following our careers blog. Gain insider perspectives, read about our company culture, and discover how we’re transforming the retail world.

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Personalize your subscription to receive job alerts and the latest news tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Albertsons Companies, Inc. Join Albertsons Companies, Inc. today and be part of a team that is dedicated to creating a lasting impact in the retail industry. Your future starts here!
Learn more about Albertsons Companies, Inc.
Size
300,000 employees
Industry
Food & Beverages
* Ladders Estimates

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