Topgolf

eCommerce Merchandiser

Topgolf$66K — $99K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • 1-2 years of eCommerce merchandising experience.
  • Proficiency in Salesforce Commerce Cloud and CMS tools preferred.
  • Strong analytical skills to interpret data and inform strategies.
  • Attention to detail and accuracy in execution.
  • Builder and automation orientation with experience in digital tools or AI.
  • Familiarity with some HTML is a plus.

Responsibilities

  • Plan and manage website content across the CMS, including landing pages and banners.
  • Analyze homepage performance and collaborate with design teams to enhance content effectively.
  • Develop data-driven merchandising strategies to improve product discovery and conversion.
  • Own and lead the merchandising calendar, aligning promotional efforts with business goals.
  • Create and deploy timely updates on the website using the CMS.
  • Identify opportunities for automation to improve merchandising operations and efficiency.
  • Lead eCommerce initiatives that enhance the shopping experience and streamline workflows.

Benefits

  • Collaborative work environment with cross-team interactions.
  • Opportunities for professional development and continuous learning.
  • Engagement in innovative projects focused on eCommerce advancement.
Full Job Description
ROLES AND RESPONSIBILITIES:
  • Plan, build, and manage content in the CMS including landing pages, product listing pages, and banners across the site.
  • Analyze homepage performance and collaborate with design and retention marketing teams to develop and optimize content and banners that highlight priority products and maximize engagement and conversion.
  • Develop and execute data-driven merchandising and promotional strategies, including personalization and targeted tactics, to drive product discovery, conversion, and revenue growth.
  • Own the merchandising calendar and lead campaign planning, aligning product launches, promotions, and seasonal collections with business goals.
  • Plan, build, and deploy accurate and timely site updates within the CMS-including landing pages, product listing pages, promotional banners, new product launches, and seasonal campaigns.
  • Streamline and scale merchandising operations by identifying automation opportunities, reducing operational friction, and developing standardized workflows, playbooks, and best practices.
  • Analyze site performance and customer behavior, leveraging actionable insights to optimize the shopping experience and guide merchandising strategies.
  • Lead eCommerce improvement initiatives, identifying opportunities to enhance the shopping experience, streamline workflows, and increase cross-team efficiency.
  • Develop a working knowledge of Salesforce Commerce Cloud (SFCC) processes, including product setup, attribute management, category assignments, and job workflows.
  • Collaborate with design, UX/UI, product, and engineering teams to optimize CMS functionality, improve site templates, and elevate overall user experience.
  • Document and evolve core merchandising workflows, playbooks, and strategies by synthesizing internal process improvements with competitive industry insights.
  • Advocate for scalable systems, reusable playbooks, and operational frameworks that reduce manual work and improve team agility.
  • Lead initiatives such as agentic workflows that modernize the merchandising and launch process, increasing velocity and reducing operational friction.


TECHNICAL COMPETENCIES (Knowledge, Skills & Abilities):
  • Proficiency in eCommerce platforms (Salesforce Commerce Cloud preferred) and CMS tools.
  • Builder & Automation Orientation: A natural drive to automate routine tasks and improve existing workflows using modern digital tools or AI applications.
  • Systems & Technical Curiosity
  • Proficiency in MS office applications, emphasis on Excel
  • Some knowledge of HTML preferred.
  • Strong attention to detail and accuracy
  • Strong analytical mindset with the ability to interpret data and translate it into actionable strategies.


EDUCATION AND EXPERIENCE
  • Bachelor's degree.
  • Minimum 1-2 years of experience in eCommerce merchandising.


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66,200.00 - 82,700.00 - 99,200.00 USD Annual

About Topgolf

Topgolf is a global sports entertainment company that offers a unique golfing experience. The company's venues feature a high-tech driving range, food and beverage service, and interactive games that are designed for players of all skill levels. Topgolf was founded in 2000 and is headquartered in Dallas, Texas. The company has more than 60 locations in the United States, United Kingdom, and Australia. Topgolf is known for its innovative approach to golf and its commitment to creating a fun and engaging experience for its customers.
Learn more about Topgolf
Size
24,000 employees
Industry
Founded
2000

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