Job Type: Full time
Job Title: Ecommerce Manager
Location: Onsite - Alpharetta, GA
Key Responsibilities:1. E-Commerce Strategy and Planning:
- Develop and implement a comprehensive e-commerce strategy to achieve sales and growth targets.
- Identify and prioritize key initiatives to enhance the online customer experience and drive conversions.
- Stay current with e-commerce trends, technologies, and best practices to ensure CorDx products remain competitive.
2. Website Management:
- Oversee the design, development, and maintenance of the e-commerce website, ensuring a user-friendly and visually appealing interface.
- Collaborate with the company owner, marketing team, web developers, and designers to implement website enhancements and features.
- Monitor website performance, troubleshoot issues, and optimize for speed and usability.
- Maintain tax compliance.
3. Digital Marketing and Sales:
- Develop and execute digital marketing campaigns to drive traffic, increase conversions, and maximize ROI.
- Manage e-commerce system email marketing, social media, and other digital marketing channels to drive results and realize goals.
- Analyze marketing data and metrics to measure campaign effectiveness and identify opportunities for improvement.
4. Product Management:
- Manage the Amazon & Target online product catalog, including product listings, descriptions, pricing, and inventory levels.
- Work with the production and design teams to ensure accurate and up-to-date product information.
- Implement strategies for product merchandising, cross-selling, and upselling.
5. Customer Experience:
- Ensure a seamless and enjoyable online shopping experience for customers, from browsing to checkout.
- Implement customer service best practices and manage customer inquiries and issues promptly.
- Gather and analyze customer feedback to continuously improve the online experience.
6. Performance Analysis and Reporting:
- Track and analyze e-commerce performance metrics, including traffic, sales, conversion rates, and customer behavior.
- Generate regular reports to inform decision-making and strategy adjustments.
- Identify and implement improvements based on data-driven insights.
RequirementsI Industry Experience:
- 2-3 years of e-commerce experience, with direct responsibility managing and scaling an Amazon storefront.
- Experienced yet hungry, with a strong growth mindset and demonstrate a successful commercial track record of building a sustainable business.
- Background in online retail preferred.
2. Commercial Acumen:
- Demonstrated success driving sales, revenue, and profitability in a competitive e-commerce setting.
- Strong knowledge of online stores, e.g. Amazon & Target marketplace operations, policies, and advertising tools.
3. Strategic & Operational Skills:
- Ability to build and execute data-driven strategies to grow revenue and optimize listings.
- Experience managing daily Amazon operations including pricing, inventory, promotions, and customer experience.
4. Education & Technical Skills:
- Bachelor's degree in Business, Marketing, or related field.
- Proficiency in Microsoft Excel and other analytics tools for tracking and reporting KPIs.
5. Analytical & Interpersonal Skills:
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communicator, able to work independently and within a fast-paced, collaborative team.
6. Bonus Points:
- Experience with Amazon Seller Central/Vendor Central.
- Familiarity with Amazon PPC, DSP, and third-party analytics platforms.
- Experience with Amazon Seller Central/Vendor Central and Target Plus
- Experience with Medical or healthcare industry is a plus
- Bilingual Chinese is preferred.
Benefits - Medical Insurance Plan
- Retirement Plan
- Paid Time Off
- Training and Development
