Job Description
Key Responsibilities- Design, develop, and implement ECM solutions to support enterprise document and content management requirements.
- Develop and maintain workflows for document lifecycle management, including document capture, classification, storage, retrieval, retention, and archival.
- Configure, customize, and administer ECM platforms such as IBM FileNet, OpenText, SharePoint, and Documentum.
- Integrate ECM systems with enterprise applications, databases, and third-party platforms using APIs, web services, and middleware technologies.
- Automate business processes through workflow engines, business rules management systems, and process orchestration tools.
- Ensure adherence to organizational data governance policies, information security standards, and regulatory compliance requirements.
- Perform content migration activities, including data extraction, transformation, metadata mapping, indexing, and validation.
- Develop and manage metadata models, taxonomy structures, and document classification frameworks.
- Monitor system performance, identify bottlenecks, and optimize ECM solutions for scalability, reliability, and operational efficiency.
- Troubleshoot application, workflow, and integration issues and provide ongoing support, maintenance, and system enhancements.
- Collaborate with business stakeholders, analysts, and technical teams to gather requirements and translate document management needs into technical solutions.
- Conduct system testing, deployment, and release management activities to ensure solution quality and stability.
- Create technical documentation, system designs, operational procedures, and end-user support materials.
Required Qualifications- Bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- 5+ years of experience in Enterprise Content Management (ECM) development and administration.
- Hands-on experience with one or more ECM platforms, including IBM FileNet, OpenText, Microsoft SharePoint, or Documentum.
- Strong knowledge of workflow automation and business process management concepts.
- Experience integrating enterprise applications using REST APIs, SOAP services, middleware, and database technologies.
- Proficiency in SQL and relational database management systems.
- Understanding of content migration strategies, metadata management, indexing, and records management.
- Knowledge of security frameworks, access controls, data governance, and regulatory compliance standards.
- Strong analytical, troubleshooting, and problem-solving skills.
- Excellent communication and stakeholder management abilities.
Preferred Qualifications- ECM platform certifications (FileNet, OpenText, SharePoint, or Documentum).
- Experience with cloud-based content management solutions such as Microsoft 365, SharePoint Online, or OpenText Cloud.
- Knowledge of AI-enabled document processing, OCR, intelligent capture, and content analytics solutions.
- Familiarity with DevOps, CI/CD pipelines, and Agile development methodologies.
The base compensation range for this role in the posted location is 75716 - 132762
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
