The Program Manager is responsible for the full end-to-end management of Analyst and Associate experiences including overseeing the following processes for Banking:
Performance Management and Compensation, Career Development, Engagement, Promotions, Manager Capability and Employees Relations.
Performance Management & Compensation- Drive Analyst & Associate year-end processes for your franchises, including ratings and compensation
- Manage compensation data and reporting
- Execute on Analyst-Associate promotion process
Career Development & Mobility Opportunities - Manage mobility with Analysts and Associates within the NAM region; partner with Recruiting, compensation and business stakeholders
- Provide career coaching and support for those looking for internal opportunities
- Manage any career development domestic or global rotations
Engagement, Immersion & Offboarding- Partner with managers/staffers on the immersion of new talent into the organization hired at the lateral level
- Maintain a pulse on the population around morale, trends and overall experience through quick chats, Roadshows and other ad hoc feedback mechanisms
- Conduct Exit Interviews with all resigning employees and help manage attrition data
Manager Capabilities - Actively engage with managers and staffers throughout the talent cycle to impart best practices for managing and developing junior talent
Employee Relations - Partner with the HR Advisor, Employee Relations, and Legal teams to evaluate and resolve all employee relations issues
Learning- Partner closely with Early Career Learning teams to execute and implement the new hire induction training program at both Analyst and Associate levels.
Immigration- Partner closely with immigration team to ensure all junior bankers requiring sponsorship are properly put through the visa process
QualificationsThe ideal candidate will be a college graduate, preferably with 2-3 years of campus recruiting, program management, or other relevant experience
Desire to be in a service-oriented environment with enthusiasm and high level of interest in Human Resources and program design and management
Strong technical skills, including significant experience using Excel and PowerPoint
Ability to manipulate and manage large data sets
Strong communication, writing and oral presentation skills, with the ability to liaise with stakeholders at various levels of management, including very senior interactions and expectations
Ability to prioritize as needed while handling multiple time-sensitive projects and maintaining high level of attention to detail in a very fast-paced environment
Flexibility to work some early morning and evening hours
Job Family Group: Human Resources
Job Family:Recruiting
Time Type:Full time
Primary Location:New York New York United States
Primary Location Full Time Salary Range:$98,960.00 - $148,440.00
In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.
Most Relevant Skills Please see the requirements listed above.
Other Relevant Skills For complementary skills, please see above and/or contact the recruiter.
Anticipated Posting Close Date:Sep 23, 2026
Automated Processing and AIWe use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate's skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.
Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.
Illinois residents - AI Notice and Right
