OverviewReporting to the Chief Marketing Officer, the E-commerce Technical Project Manager is a critical driver in transforming & improving customer experience across Turn5's ecommerce websites (AmericanTrucks.com, Americanmuscle.com, Extremeterrain.com, throtl.com, etc.). The E-commerce Project Manager works closely with E-commerce, IT, Research, UX, and Development teams to define projects, build and manage the scope, project timelines, and clarity around expectations and results. The ideal candidate is a collaborative, organized, detail oriented and results-driven professional who thrives at the intersection of technology, data and product.
Responsibilities:- Manage end-to-end technical ecommerce projects, think SEO projects, shopping cart projects, etc. - from scoping and planning through delivery and post-launch analysis.
- Coordinate across development, IT, product, and UX/design (if necessary) to ensure projects are delivered on time and on spec.
- Document requirements and user stories with clarity and precision.
- Identify blockers early and proactively resolve them through cross-functional or internal team alignment.
- Partner with stakeholders and analysis team to define success metrics and support tracking performance of ecommerce features post-launch.
- Serve as the connective tissue between internal departments-translating business needs into actionable roadmaps.
- Maintain transparency across stakeholders by creating and communicating detailed timelines, dependencies, and risk assessments.
- Collaborate with Product Owner, analysts and manager to prioritize backlog based on data insights, customer feedback, and business value.
- Contribute to A/B testing strategy and ensure test learnings are fed into the development cycle.
Specific Job Knowledge:- Strong multi-tasking, time management & project management skills
- Experience writing requirements for development teams (Product Backlog Items, User Stories, bugs, etc.)
- Ability to delegate tasks with clear direction as to timelines, requirements, and any expectations as to quality or format for deliverables
- Ability to assess project risks and exercise good judgment in the degree of oversight, QA or partnership required to achieve results
- Ability to manage several projects at once
- Knowledge of the Software Development Lifecycle (SDLC).
- Experience with JIRA, Microsoft Office and project management tools
- Thoroughness and attention to detail
- Ability to prioritize and manage personal workload effectively
- Strong leadership skills
- Excellent organizational and problem-solving skills
- Excellent written and verbal communication skills with strong presentation abilities, required for effective collaboration across all organizational levels including cross-functional teams and upper management.
- Excellent interpersonal skills
Qualifications:
- Experience: 3-5 years working with business and technical teams
- Bachelor's degree or equivalent experience
- Previous software and web development experience
- Experience with end-to-end product lifecycle
- Direct experience with ecommerce platforms and related technology
