About the Role
Simplehuman is seeking an experienced, data-driven E-Commerce Account Manager to lead and grow our business with Amazon and other key online retail partners. This is a highly visible role responsible for driving strategic sales initiatives, optimizing digital merchandising, and maximizing performance across multiple online channels. You will be the primary owner of our Amazon business - shaping the roadmap, managing day-to-day operations, and executing strategies that elevate our brand presence and accelerate revenue growth. The ideal candidate combines analytical rigor with creative marketing instincts, thrives in a fast-paced environment, and has a proven track record managing large online retail accounts. This is a fully on-site position based in our Torrance, CA office.
Responsibilities
- Own and manage the Amazon account to achieve revenue, profitability, and brand goals.
- Develop and execute data-driven strategies to increase sales, optimize conversion rates, and expand category share.
- Analyze performance metrics including traffic, conversion, ad efficiency, and profitability; leverage data to guide decisions and optimize performance.
- Oversee digital merchandising - product listings, A+ content, image galleries, SEO, and consumer reviews.
- Plan and manage marketing campaigns including sponsored ads, promotions, and seasonal initiatives aligned with KPI targets.
- Collaborate cross-functionally with marketing, operations, and supply chain teams to ensure inventory availability, product readiness, and timely launches.
- Build strong relationships with Amazon category managers and key stakeholders to secure brand visibility and support growth programs.
- Negotiate business terms and contribute to joint business planning.
- Monitor the competitive landscape and identify opportunities for innovation in digital retail execution.
- Report weekly and quarterly on sales, advertising, and profitability performance.
Qualifications
- 5-10 years of e-commerce account management experience, including at least 3-5 years managing Amazon within the consumer products or luxury goods industry.
- Strong analytical mindset with expertise in profit analysis, margin calculation, and ROI optimization.
- Highly proficient in Excel and comfortable working with large data sets and forecasting models.
- Proven ability to translate insights into actionable growth strategies.
- Excellent communication and relationship-building skills, both internally and externally.
- Comfortable in a hands-on, entrepreneurial environment with a premium consumer brand.
- Bachelor's degree required; MBA or advanced coursework in business, marketing, or analytics a plus.
- Experience managing consumable products or recurring-purchase categories (e.g., refills, liners, filters) is a strong plus.
Great benefits, competitive compensation, and generous Simplehuman product discounts.
