Lead the design and implementation of full-stack observability solutions with Dynatrace as the primary platform.
Configure Dynatrace for application performance monitoring (APM), infrastructure monitoring, and intelligent alerting.
Build advanced dashboards and integrate Dynatrace with event management systems to enable proactive incident prevention and root cause analysis.
Collaborate with teams to optimize Dynatrace usage for AIOps-driven insights and automated anomaly detection.
Provide oversight for production operations to maximize reliability and automation.
Develop and evolve SRE best practices, runbooks, and tooling to ensure high availability and resilience.
Implement data-driven operational strategies to improve decision-making and reduce MTTR.
Hands-on experience with Dynatrace, Splunk, ELK, Grafana, Prometheus, and (future) ThousandEyes.
Build and manage CI/CD pipelines and Infrastructure as Code (IaC) solutions using Terraform, Jenkins, TeamCity, Octopus, Bamboo, and U-Deploy across hybrid/multi-cloud environments.
Develop and manage DevOps pipelines in AWS, Azure, and GCP using Terraform and cloud-native tooling.
Strong developer background with the ability to understand application layers and infrastructure interactions.
Define and document standard operating procedures, architecture diagrams, and system documentation using Jira, Confluence, and UML.
Identify areas for process and efficiency improvement within Platform Services Operations; recommend and implement solutions.
Drive automation initiatives across all operational processes.
Proactively monitor system capacity and health indicators; provide analytics and forecasts for scaling.