Four Seasons Hotels & Resorts

DUO Manager - Full time

Four Seasons Hotels & Resorts$82K — $100K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 2 years' experience in Front of House Food & Beverage management, preferably in a luxury resort.
  • Knowledge of food & beverage service, cost control, labor control, and accounting principles.
  • Ability to operate food & beverage computer systems and equipment effectively.
  • Proficient in reading, writing, and speaking English.
  • Required certifications: Hawaii Food Handler Card, Maui Liquor Card, and ServSafe (within 3 months).

Responsibilities

  • Select, train, evaluate, and lead restaurant staff to uphold cultural and core standards.
  • Provide visible leadership and recognition in operations to enhance guest relations.
  • Handle complaints, requests, and concerns from guests and clients effectively.
  • Ensure quality control of all food & beverage items served in the restaurant.
  • Utilize expert knowledge of wine and spirits to enhance guest dining experiences.

Benefits

  • Comprehensive benefits package including Medical, Dental, and Life Insurance.
  • Paid time off for vacation, sick leave, and community care days.
  • Opportunities for extensive training and development.
  • Employee travel program for discounts and benefits.
  • Complimentary meals and dry cleaning for employee uniforms.
Full Job Description

About the location:

Experience elevated luxury at Maui's most glamorous oceanfront resort. Celebrate the wonders of Maui in our open-air beachfront Resort – and allow our team to pamper you in the spirit of Aloha. Inhale the fragrance of plumeria as you dip into our adults-only infinity pool. Or set out to explore the island; we’ll customize each step of your journey, then welcome you back to unwind in the most spacious accommodations on the island.

DUOManager

Plan, organize, control and direct the work of employees in the Hotel’s All-Day or Fining Dining Restaurant while ensuring guest satisfaction.This role is part of the Food & Beverage Division, reporting to the Assistant Director & Director of Food & Beverage Division.Candidates must have valid authorization to work in the United States at the time of application.

What You Will Do

Select, train, evaluate, lead, motivate, coach, and discipline all employees to ensure that established cultural and core standards are met; daily activities and planning for outlet operation.

The ability to be visible in the operation, provide recognition, promote good public relations, and handle complaints, concerns or special requests for guests, clients, and group contacts.

Describe and ensure quality of all food & beverage items, ingredients, and preparation methods, as well as provide expert knowledge of wine and spirits in an elegantly appointed environment dedicated to an attentive and distinctive experience for breakfast, lunch, or dinner.

What You Will Bring

Minimum of 2 years Front of the House F&B management experience required preferably in a high standard resort setting.

Working knowledge is generally learned on-the-job. Knowledge of food & beverage service, cost control, labor control, maintenance, merchandising, and accounting.

Requires ability to operate computer equipment and other food & beverage computer systems.

Requires reading, writing and oral proficiency in the English language.

Hawaii Food Handler Card

Maui Liquor Card ServSafe (within 3 months)

Tuberculosis Clearance

What To Expect

Full time schedule based on operational needs, including evenings, weekends, and public holidays

A physically active role

What We Offer You

Salary Range: $82,000- $100,000

 Comprehensive benefits package (Including Medical, Dental, Life Insurance, 401(k), Roth, etc)

 Paid time off including Vacation, Sick time, Live Well Day, Community Care Day

 Excellent Training and Development opportunities

 Learning & Development Subsidy

 Many career opportunities within the hotel and to other Four Seasons

 Employee Travel Program

 Complimentary Dry Cleaning for Employee Uniforms

 Complimentary Employee Meal and Paid Meal Break

Be part of a cohesive team with opportunities to build a successful career with global potential.

Learn more about what it is like to work at Four Seasons

fourseasons.com/careers

https://www.linkedin.com/company/four-seasons-hotels-and-resorts

https://www.facebook.com/FourSeasonsJobs

https://twitter.com/FourSeasonsJobs

https://www.fourseasons.com/maui/landing-pages/property/careers.html

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is a luxury hotel and resort company that was founded in 1960 by Isadore Sharp. The company is headquartered in Toronto, Canada, and operates more than 100 hotels and resorts in over 40 countries. Four Seasons is known for its high-end amenities and personalized service, and has been recognized with numerous awards and accolades. The company is privately held and has been owned by Cascade Investment, a company controlled by Bill Gates, since 2007.
Learn more about Four Seasons Hotels & Resorts
Size
45,000 employees
Industry
Founded
1993

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