Trane in St. Louis, Missouri is hiring a Ductless Technical Specialist to join our team. In this role, you will work closely with contractor customers and internal teams to support the proper installation, startup, commissioning, and ongoing success of Trane VRF and ductless products.What you will do- Support the ongoing success of VRF and ductless products after the sale.
- Coach and train sales teams and customers on product sales, application, and customer support best practices.
- Teach the Trane® / Mitsubishi Electric CITY MULTI Essentials class.
- Provide field training and technical support for the installation, application, startup, and troubleshooting of VRF and ductless systems.
- Communicate proactively with stakeholders across multiple projects and maintain detailed reports.
- Build consultative relationships with building owners, contractors, Mitsubishi Electric Trane HVAC US (METUS), and Trane partners.
- Represent your area or region in the Mitsubishi DSG program.
- Monitor post-installation processes and performance metrics to improve customer satisfaction and operational effectiveness.
- Partner with contractor customers and internal teams to ensure proper installation, startup, and commissioning of products.
- Troubleshoot product issues, investigate customer concerns, recommend corrective actions, and help drive resolution.
- Administer warranty processes and support other ductless business activities following installation.
What you will bring- Bachelor's degree with 2 years of commercial HVAC experience, or 5 years of commercial HVAC experience in lieu of a degree.
- VRF experience preferred.
- Working knowledge of construction disciplines, including mechanical, electrical, and controls, preferred.
- Ability to travel throughout the assigned territory.
- Strong public speaking and presentation skills required.
- Ability to travel daily, with up to 30% overnight travel.
- Valid driver's license held for a minimum of 12 months, with no major or frequent traffic violations, including but not limited to DUI, hit and run, license suspension, reckless or careless driving, or multiple smaller infractions or preventable collisions within the previous 3 years.
Annual Base Salary Range or Hourly Base Pay Range:$97,406.66 - $135,834.99
Compensation Type:Salary
Incentive Eligible:Yes
Sales Commission Eligible:No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Barraging Agreements and local/state regulations.
Safety Sensitive Role:Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
