White Lodging

Dual General Manager

White Lodging$100K — $120K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years in a leadership role within hospitality or related industry
  • Proven ability to manage P&L and analyze financial data
  • Experience in team building and staff development
  • Demonstrated success in enhancing guest satisfaction scores
  • Familiarity with revenue management and marketing strategies
  • Knowledge of safety regulations and standards
  • Strong problem-solving and innovation skills

Responsibilities

  • Lead financial and operational performance of the hotel and F&B departments
  • Ensure exceptional guest experiences and uphold brand standards
  • Direct and develop leadership teams across multiple departments
  • Cultivate a positive culture for associates to enhance engagement
  • Communicate proactively with owners and manage expectations
  • Execute additional duties as assigned by company leadership

Benefits

  • Day 1 Medical, Dental, and Vision insurance
  • Paid Parental Leave
  • Generous vacation and PTO with rollover
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms and dining experiences
Full Job Description
Description

WHAT YOU'LL DO
  • The General Manager is responsible for leading, developing, and influencing teams to deliver overall financial, cultural and experiential results for both hotel and food & beverage. Along with achieving business goals, the General Manager will be held accountable to the style and ambiance of the property to bring the brand to life for both associates and guests, ensuring that the guest experience is flawless and on brand.
  • Serves as the strategic business leader of the hotel and is responsible for the overall performance while maintaining brand and White Lodging standards relating to P&L, Guest Satisfaction, Brand Quality Assurance, Budget and Labor.
  • Directs the leadership teams and develops the performance of all operating departments, including food & beverage, sales, marketing and human resources.
  • Leads the day-to-day culture and maintains the highest level of ethical leadership to achieve both associate engagement and guest satisfaction.
  • Builds owner confidence through proactive communication, managing expectations and delivering solid business results.
  • Perform other duties as assigned by RVPs and the Corporate Leadership team.

WHAT YOU'LL BRING
  • Proven track record in delivering financial results with effective financial management skills e.g., ability to analyze P&L statements, develop operating budgets, forecasting and capital expenditure planning
  • Proven track record of building, influencing and growing a cohesive team
  • Proven track record of positive associate engagement and guest satisfaction scores
  • Solid knowledge of cross-discipline strategies within revenue management, sales, marketing and F&B to impact overall business objectives
  • Knowledge of governmental regulations and safety standards (OSHA, EPA, ADA, CFC, NFPA)
  • Ability to effectively manage labor productivity
  • Ability to creatively problem-solve and execute against the strategy and deliver results; can originate and invent entrepreneurial ways to create a unique guest experience and maximize revenue
  • Experience in similar leadership role required. Minimum of 3 - 5 years of experience as a GM preferred.
  • GM experience with the specific Branded Hotel or upscale property is a plus.


What You Can Look Forward To
  • Day 1 Medical, Dental, and Vision insurance
  • Paid Parental Leave
  • Vacation and Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development opportunities
  • Tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities

About White Lodging

White Lodging is a hospitality company that develops, owns, and operates hotels. The company was founded in 1985 and is headquartered in Merrillville, Indiana. White Lodging operates more than 30 hotels across the United States, including brands such as Marriott, Hilton, and Hyatt. The company also provides management services for hotels owned by other companies. White Lodging has been recognized for its commitment to sustainability and has received numerous awards for its environmental initiatives.
Learn more about White Lodging
Size
10,000 employees
Industry

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