Job Summary

The Account Supervisor, Social is the engine of the account - the person who keeps integrated and social workstreams moving with precision, speed, and creative conviction. You operate with growing independence, owning the day-to-day across both integrated campaigns and social-first programs, while building meaningful relationships with clients and elevating the junior team around you.

You bring a native understanding of social platforms alongside the integrated agency instincts to connect social into the broader brand picture

Job Responsibilities

• Account Leadership & Client Management
• Lead large and complex projects with minimal oversight, keeping multiple workstreams running smoothly and on brief
• Serve as the primary day-to-day client contact across integrated and social scopes, building trust and credibility at the mid-senior client level
• Act as proxy for the Social Account Director with senior clients when needed, representing the agency with confidence and clarity
• Push clients for clarity and help them understand what they need beyond what they ask for - anticipate the ask before it arrives
• Intuit potential complications early, manage up proactively, and always bring solutions alongside problems
• Understand the bigger picture on the account - the client's business, category dynamics, and competitive landscape - and factor these into every recommendation

• Integrated & Social Program Management
• Own end-to-end delivery across both integrated campaign workstreams and always-on social programs, ensuring nothing falls through the cracks
• Manage agency partners and drive integrated process (IMC), ensuring strategic and creative intent is maintained across all channels
• Oversee social content calendars, approval workflows, and publishing schedules, coordinating across creative, production, paid media, and community teams
• Bring genuine fluency in social platforms - TikTok, Instagram, YouTube, X - and apply that knowledge to shape what gets made and how it gets made
• Connect social thinking into broader campaign strategy, identifying where social can extend, amplify, or lead integrated ideas
• Maintain working knowledge of paid social tactics and how they interact with organic programming

• Creative Stewardship
• Provide clear, considered creative direction and feedback - defending the work when it deserves defending, and redirecting when it doesn't
• Contribute a strong point of view to creative and strategic discussions; be an advocate for the idea, not just the process
• Help guide internal teams and clients based on Droga5's creative priorities and standards
• Partner with strategy to bring category insight, cultural context, and audience understanding to briefs and creative development

• Team Development & Ways of Working
• Actively develop the skills of junior account staff, taking real responsibility for their growth - not just delegating tasks but building capability
• Set the tone for the team: solutions-oriented, positive, and clear-eyed about priorities
• Lead internal and client-facing meetings and presentations with confidence
• Maintain rigorous documentation: contact reports, status trackers, briefs, and scope records that keep the whole team aligned

Basic Qualifications

• 5+ years of experience in account management at a creative or integrated agency, with meaningful social experience woven throughout. Experience should include:
  • Strong understanding of social platforms and the content behaviors, formats, and culture that define each one
  • Ability to manage integrated campaigns and social programs simultaneously, at speed and with accuracy
  • Experience managing agency partners and integrated multi-channel campaign processes
  • Experience presenting to senior clients and facilitating complex internal conversations
  • Familiarity with social listening, reporting, and management tools (Sprinklr, Sprout, Meltwater, or similar)

#LI-NA

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 09/12/2026.

Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:

U.S. Employee Benefits | Accenture

Role Location Annual Salary Range
California $73,800 to $182,600
Cleveland $68,300 to $146,100
Colorado $73,800 to $157,800
District of Columbia $78,500 to $168,000
Illinois $68,300 to $157,800
Maine $62,800 to $134,400
Maryland $73,800 to $157,800
Massachusetts $73,800 to $168,000
Minnesota $73,800 to $157,800
New York $68,300 to $182,600
New Jersey $78,500 to $182,600
Virginia $68,300 to $168,000
Washington $80,200 to $168,000