This is an on-site role, Monday to Saturday, 37.5 hours per week. Shifts include days, evenings, weekends, and statutory holidays. Must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services donor centre.

Job posting ID: 9245

Employment status: Temporary full-time
Position's anticipated end date: 2027-09-02

Salary/Rate of pay: $89,956 - $112,445

Application deadline: 2026-10-09

• This external job posting may close earlier than the advertised deadline. We recommend applying as soon as possible.

Application requirements:

• Your up-to-date resume.
• Job specific cover letter
• We recommend you save a copy of the job posting for reference throughout the recruitment process.

Do you currently work for Canadian Blood Services? All employees must apply via the internal career page.

About the role

Canadian Blood Services is looking for a Temporary full-time Donor Centre Supervisor to join our dynamic Collections team in our Ancaster donor centre.

The Collections Team is responsible for supporting Canadian Blood Services collecting donor blood in a safe manner to enable safe products which save lives every day.

In this role, you will assist in the collection of blood and blood products ensuring adherence to all safety protocols and all required documentation is carried out. You will play an integral part in building and promoting a positive donor experience and encouraging donations.

Formula for success

• Utilizing your excellent customer service skills, you will ensure optimal clinic flow, a high level of service, and compliance with Canadian Blood Services policies and procedures, including those related to health and safety.
• Leveraging your superb leadership skills, you will ensure staff performs duties in an effective, efficient, and professional manner.
• Utilizing your superior interpersonal and communication skills, you will interview, hire, and complete all aspects of performance management, including progressive discipline as required.
• Drawing on your knowledge and experience, you will ensure each mobile clinic is planned, organized, and managed to provide safe, efficient, and cost-effective blood collection.
• With your ability to work effectively, you will ensure the needs of the donor, volunteer, and the public are met.
• Utilizing your proven success in leading a collaborative team, you will provide timely communication to staff, prompt follow-up for donor and staff concerns.
• At mobile events within our communities, you will assist in setting up booths, tables, and other equipment to ensure donor clinics are properly set up for use.

Desired education and skills

• Successful completion of post-secondary level education in a relevant health sciences discipline from a recognized academic institution.
• Proven leadership ability is essential, and a minimum of 3 years of supervisory experience is preferred.
• You will have sound knowledge and previous experience in blood collection, regulatory, and continuous quality improvement environments.
• Experience in platelet apheresis and Plasma programs would be considered an asset.
• Excellent interpersonal and communication skills, both oral and written in English, are essential. French language skills are an asset.
• Demonstrated effective problem-solving skills and the ability to take initiative.
• Possess a leadership skillset to build teams and have a passion for achieving results and a commitment to customer service excellence.

What we offer you

• Payment in lieu of vacation.
• Annual performance award up to 6%.
• Payment in lieu of benefits.
• Defined benefit pension plan.
• Employee discounts, wellness program, professional resources.

What you can expect

• Must be flexible to accommodate assigned shifts which are based on operational needs; length of shifts varies according to the event which takes place at Canadian Blood Services donor centre. Shifts include days, evenings, weekends, and statutory holidays. You will work Monday to Saturday, 37.5 hours per week.
• Occasional travel will be required.
• Physical requirements for the role include the ability to lift weights up to 10 kg (22 lbs.)

If this role resonates with you, we encourage you to apply by providing your up-to-date resume. This could be your first step towards a meaningful and inspiring career. Come to work each day knowing that you save lives.

We acknowledge that the work of Canadian Blood Services spans many Territories and Treaty areas across the country, and we are grateful for the Traditional Knowledge Keepers and Elders who have guided us in this important work. We recognize the land and waters that have inspired our work and offer gratitude to those Indigenous peoples on whose territory we work, live and play.

Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. We are committed to reflecting Canada's population in our organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.

#LI-ONSITE
#LI-TM1
#LI-Ancaster

#INDCBS