Requisition Number: 74233
Role purpose:The Supplier Quality Programs Manager is the division-level owner for building and deploying a standardized Supplier Quality Management (SQM) operating model across all Advanced Optics sites - covering incoming inspection, defect reaction, supplier notification and SCAR execution, supplier scorecards, and reporting and escalation. This role replaces site-by-site variability with a common framework that enables consistent data capture, cross-site visibility, supplier accountability, and leadership-ready performance reporting. The ideal candidate brings a combination of hands-on supplier quality experience, process discipline, and the credibility to drive sustained change across multiple sites and functions. Key outcomes include implementing a single, universal process from detection through containment, documentation, supplier corrective action, verification, and closure; establishing consistent internal and external communication protocols; and standing up supplier metrics and scorecards with clear consequences and escalation triggers.
Key responsibilities:Own the division-wide Supplier Quality Program and deploy standardized practices across all Advanced Optics sites, ensuring common execution across process, scorecard, and standards. Serve as the program architect and sustained owner of the AO SQM framework.
- Develop and publish a standard defect process and RACI - covering detection containment documentation supplier notification (SCAR) corrective action review verification closure, with clear stage definitions and response expectations at each step
- Standardize incoming inspection data collection - define required fields to enable aggregation, cross-site visibility, and comparable reporting including defect taxonomy, severity, disposition, cost impact, and root cause classification
- Create and maintain a consistent supplier communication process - define notification templates, evidence expectations, and response tracking protocols used consistently when defects are identified at any AO site
- Define and deploy a standard timeline of events - from incoming inspection through resolution and effectiveness verification, including clear stage gates and escalation triggers for timeline breaches
- Develop, implement, and sustain supplier KPIs and scorecards - including weighted scoring models, defined performance tiers and status, and consequence structures linked to scorecard outcomes
- Establish a reporting cadence - weekly site reporting, enterprise monthly reporting, and quarterly performance reviews to provide leadership-ready visibility across the division
- Develop and run an escalation plan - coordinating Division Quality, Division GSM, and site teams to ensure rapid visibility and structured resolution for critical supplier issues
- Support supplier audits as needed - including planning support, on-site participation, evidence review, and corrective action follow-up
Required Skills:- Supplier quality management experience - hands-on background with incoming quality controls, supplier scorecards, SCAR management, and supplier performance programs in a manufacturing environment
- CAPA and root cause analysis discipline - strong working knowledge of CAPA/RCA depth, action quality, and effectiveness verification; ability to assess and challenge the rigor of supplier corrective action responses
- KPI and scorecard development - demonstrated ability to define, implement, and sustain quality metrics, scorecards, and performance frameworks across a multi-site, multi-stakeholder environment
- Data literacy and trend analysis - ability to analyze supplier performance trends, identify patterns, and present results clearly to both shop-floor teams and senior leadership audiences
- Multi-site process implementation - demonstrated success implementing process changes across multiple sites, not just recommending improvements; comfort with variability, change management, and driving adoption through influence
- Cross-functional collaboration and stakeholder management - effective working partner across Quality, Sourcing, Engineering, and Manufacturing; skilled at navigating organizational complexity and building alignment without direct authority
- Clear written and verbal communication - ability to develop controlled documents, reporting templates, and escalation communications; comfortable leading difficult quality conversations while maintaining productive supplier and internal relationships
- Quality systems and audit readiness - working knowledge of quality management systems, standards, and audit readiness expectations in a precision manufacturing environment
Education & Experience:- Bachelor's degree in Engineering, Quality Management, Supply Chain, a related technical or business field
- 5+years of experience in supplier quality management
- Prior program management or cross-functional leadership experience
- Experience driving quality improvement across multiple manufacturing sites or business units
Desired Skills:- Lean / Six Sigma capability (Green Belt or Black Belt) - strongly preferred; the ability to apply structured problem-solving and variation reduction methodologies directly strengthens program development and supplier corrective action evaluation
- Project management experience - familiarity with project charters, milestone timelines, stage gates, and disciplined follow-through across multi-function initiatives
- Workflow and reporting modernization - experience developing standardized templates, controlled documents, dashboards, and lightweight automation tools to improve reporting consistency and operational efficiency
Additional Information:- Travel: 10%, primarily domestic, to support division and site-level business needs
This position does not support immigration sponsorship. The range for this position is $91,649.00 - $126,018.00 assuming full time status. Starting pay for the successful applicant is dependent on a variety of job-related factors, including but not limited to geographic location, market demands, experience, training, and education.
A job that shapes a life. Corning offers you the total package. Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
- Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
- As part of our commitment to your financial well-being, we provide a 100% company-paid pension benefit with fixed contributions that grow throughout your career. Combined with matching contributions to your 401(k) savings plan, Corning's total contributions to your retirement accounts can reach between 7% and 12% of your pay, depending on your age and years of service.
- Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
- Getting paid for our work is important, but feeling appreciated and recognized for those contributions motivates us much more. That's why Corning offers a recognition program to celebrate successes and reward colleagues who make exceptional contributions.
Your well-being is our priority. Our compensation and benefits package supports your health and wellness, financial aspirations, and career from day one.
- Company-wide bonuses and long-term incentives align with key business results and ensure you are rewarded when the company performs well. When Corning wins, we all win.
- As part of our commitment to your financial well-being, Corning provides company matching contributions to your 401(k) savings plan of up to 4% of pay when you contribute at least 6% of pay.
- Our health and well-being benefits include medical, dental, vision, paid parental leave, family building support, fitness, company-paid life insurance, disability, disease management programs, paid time off, and an Employee Assistance Program (EAP) to support you and your family.
