Division Manager - Communications, Customer Experience, History, and Special Events

Virginia Jobs$88K — $120K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in recreation, history, marketing, or related field.
  • Seven years of experience in marketing, special events, community engagement, and marketing campaigns.
  • Three years of direct supervision and management experience.
  • Considerable knowledge of communications and customer engagement practices.
  • Valid driver's license with a clean driving record as per Virginia standards.

Responsibilities

  • Lead and manage all aspects of the CHASE Division within Parks and Recreation.
  • Develop and implement departmental goals, objectives, and policies.
  • Represent the department to the public, community groups, and stakeholders.
  • Oversee budget development and administration for assigned programs.
  • Supervise, train, and evaluate division staff and volunteers.

Benefits

  • Comprehensive health, dental, and retirement plans.
  • Ongoing professional development opportunities.
  • Paid time off and holiday benefits.
  • Supportive work-life balance policies.
Full Job Description
Salary: $88,924.00 - $120,046.00 Annually
Location : Chesterfield, VA
Job Type: Full-Time
Job Number: 26-00804
Department: Parks and Recreation
Opening Date: 05/18/2026
Closing Date: 6/14/2026 11:59 PM Eastern

Minimum Qualifications
Bachelor's degree in recreation, history, marketing, or a related field; seven years of experience in marketing, special events, community engagement, and annual marketing campaigns; and three years of direct supervision and management experience; or an equivalent combination of training and experience.

Considerable knowledge of the principles and practices of communications and customer engagement, programming, historical resources, and special events. Working knowledge of strategic planning principles and methodologies to develop, plan, market, organize, and coordinate comprehensive events at various facilities throughout Chesterfield County.

Current valid driver's license and good driving record required. Based on the Virginia point system, record must not reflect a total of six or more demerit points within the twenty-four months preceding the anticipated hire date, or one major violation of six demerit points within the preceding thirty-six months. Out of state driving records must be obtained by applicant and presented at time of interview. Records must reflect at least three years of history and be dated within thirty days of interview date.

Pre-employment drug testing, FBI criminal background check and education/degree verification required.

Duties
This position is responsible for leading and managing all aspects of the Chesterfield County Parks and Recreation CHASE Division, which includes Communications and Customer Experience, History, and Special Events. The CHASE Division Manager plays an integral role in the department's ongoing efforts to unify the community, provide services and events that celebrate history and culture, and distribute critical information to county residents and staff.

Demonstrated ability to operate a personal computer, related software, and other standard office equipment; communicate effectively both orally and in writing; develop and maintain effective working relationships with internal and external customers; apply critical thinking skills and make sound decisions, including under pressure; develop and sustain partnerships with various organizations and county departments; and present ideas and recommendations clearly and concisely.

Represents the department to the general public, school representatives, community groups, county staff, vendors, contractors, and other internal and external stakeholders. Participates in the development and implementation of departmental goals, objectives, policies, and standards affecting operations, ensuring compliance with policies and procedures. Assists in the development and administration of budgets for assigned facilities, services, and programs. Responds to and resolves inquiries and complaints related to the division's programs, activities, events, operations, projects, and plans. Supervises, trains, and evaluates the work of the division's professional staff. Performs other work as required.
PLEASE NOTE: Position open until filled (first review to begin May 26, 2026).
Shift

Monday - Friday; 8:30 a.m. - 5:00 p.m.
Work Location

Parks and Recreation
For information on county benefits, view

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