District Operations Manager

Primo Brands

$89K — $97K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent expertise; must have at least 2 years in a District Manager-level role.
  • At least 2 years of experience in customer service and operations in a logistics or field service setting.
  • 2 years of people leadership experience, including hiring and performance management.
  • Proficient in oversight of operational delivery processes and safety compliance.
  • Proven commitment to maintaining a high-safety culture and understanding of safety policies.
  • Strong data analysis skills for identifying opportunities for improvement.

Responsibilities

  • Ensure frontline safety compliance and identify improvement opportunities.
  • Execute brand standards across customer service and safety processes.
  • Manage hiring, retention, and performance of direct reports.
  • Collaborate with peers and management to share best practices and enhance customer acquisition.
  • Streamline operations to maximize productivity and performance.

Benefits

  • Comprehensive health benefits including medical, dental, and vision.
  • 401K with a matching contribution of 5%.
  • Paid vacation, sick time, and 9 paid holidays, plus 3 floating holidays.
  • Tuition reimbursement for continued education.
  • Employee assistance programs and legal services support.
Full Job Description
We are currently seeking a District Operations Manager to be in Portage, IN. The primary responsibilities will include managing and overseeing assigned operations team on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance. Responsible for executing all safety activities Salary: $89,570-$97,430 with 15% bonus Shift: Monday thru Friday :5:30AM-5:00PM hours may vary and weekends as needed and onsite Portage, Indiana Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA) Retirement/Investing: 401K with a 5% match, Employee Stock Purchase Plan (ESPP) Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits Responsibilities Key responsibilities include but are not limited to the following: • Uphold frontline employee safety through the adherence of Safety Policy compliance and the identification and execution of safety improvement opportunities. • Own the execution and adherence to the brand and relevant standards for all branch processes related to customer service, fulfillment and safety. • Oversee all direct report processes and accountability, to include hiring, retaining qualified team members and timely addressing of attendance/conduct/performance issues • Partner with peers and general managers, regional operations manager to share best practices including upselling products and customer acquisition. Qualifications Qualifications: • Education: Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience. Must include a minimum of 2 years in a District Manager-level role or equivalent leadership position. • Customer Service & Operations: At least 2 years of experience in customer service and operations, preferably within a logistics, delivery, or field service environment. • People Leadership: Minimum of 2 years of experience in hiring, coaching, and managing direct reports, including performance management and team development. • Operational Management: At least 2 years of experience overseeing operational delivery processes, including workflow organization, safety compliance, and service execution. • Strong understanding of safety policies and demonstrated commitment to fostering and maintaining a high-safety culture in operational environments • Strong ability to work with a diverse customer base and operations department • Extensive experience managing and operating a delivery process ideally within the CPG markets • Ability to use sound judgement to weigh tradeoffs to arrive at a solution that works for all parties involved • Has the acumen to always deliver exceptional customer service • Ability to train, evaluate and coach direct reports • Ability to analyze data for continuous improvement If you're ready to embark on an exciting journey with Primo Brands, apply now!

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