Full Job Description
We are currently seeking a District Operations Manager to be in Portage, IN. The primary responsibilities will include managing and overseeing assigned operations team on a day-to-day basis. Improving productivity and streamlining branch activities to maximize results and achieve peak performance. Responsible for executing all safety activities
Salary: $89,570-$97,430 with 15% bonus
Shift: Monday thru Friday :5:30AM-5:00PM hours may vary and weekends as needed and onsite Portage, Indiana
Health Benefits: Medical, prescription, dental, vision, flexible spending account (FSA), dependent care flexible spending account (FSA), health savings account (HSA)
Retirement/Investing:
401K with a 5% match, Employee Stock Purchase Plan (ESPP)
Insurance: Employee Life Insurance, short and long-term disability, critical illness, hospital indemnity, accident insurance, spouse/domestic partner/child life insurance, accidental death and dismemberment
Other great benefits: Employee discounts, save on auto, home, and pet insurance, tuition reimbursement, paid vacation and sick time, 9 paid holidays and 3 paid floating holidays, paid leave for when you have a baby, adopt a child, or become a foster parent, legal services, identity theft protection, employee assistance program (EAP), adoption reimbursement benefit, FEDlogic, commuter benefits
Responsibilities
Key responsibilities include but are not limited to the following:
• Uphold frontline employee safety through the adherence of Safety Policy compliance and the identification and execution of safety improvement opportunities.
• Own the execution and adherence to the brand and relevant standards for all branch processes related to customer service, fulfillment and safety.
• Oversee all direct report processes and accountability, to include hiring, retaining qualified team members and timely addressing of attendance/conduct/performance issues
• Partner with peers and general managers, regional operations manager to share best practices including upselling products and customer acquisition.
Qualifications
Qualifications:
• Education: Bachelor's degree from a four-year college or university, or an equivalent combination of education and experience. Must include a minimum of 2 years in a District Manager-level role or equivalent leadership position.
• Customer Service & Operations: At least 2 years of experience in customer service and operations, preferably within a logistics, delivery, or field service environment.
• People Leadership: Minimum of 2 years of experience in hiring, coaching, and managing direct reports, including performance management and team development.
• Operational Management: At least 2 years of experience overseeing operational delivery processes, including workflow organization, safety compliance, and service execution.
• Strong understanding of safety policies and demonstrated commitment to fostering and maintaining a high-safety culture in operational environments
• Strong ability to work with a diverse customer base and operations department
• Extensive experience managing and operating a delivery process ideally within the CPG markets
• Ability to use sound judgement to weigh tradeoffs to arrive at a solution that works for all parties involved
• Has the acumen to always deliver exceptional customer service
• Ability to train, evaluate and coach direct reports
• Ability to analyze data for continuous improvement
If you're ready to embark on an exciting journey with Primo Brands, apply now!