Entity:
Customers & Products

Job Family Group:
Retail Group

Job Description:

Job Summary
Oversees and optimizes the performance of multiple retail wireless locations within a designated district, ensuring operational excellence, customer satisfaction, and achievement of sales targets for BP Products N.A. Inc.

Job Responsibilities
* Lead and motivate a team of retail wireless store managers and their staff to achieve and exceed sales, operational, and customer service goals.
* Implement and champion Agility core practices across the district to drive efficiency and adaptability.
* Apply Analytical Thinking and Customer data knowledge to identify trends, opportunities, and areas for improvement within the district.
* Develop and implement strategic plans for Retail territory development, including identifying new market opportunities and optimizing existing store locations.
* Apply Commercial Acumen to analyze market conditions, competitor activities, and financial performance to improve profitability.
* Foster a culture of Customer centric thinking, ensuring exceptional service delivery and customer loyalty.
* Effectively communicate district performance, strategies, and initiatives to senior management and store teams.
* Leverage Data visualization and interpretation skills to present complex information clearly and concisely to diverse audiences.
* Facilitate Digital Collaboration among store teams to share guidelines and enhance operational consistency.
* Demonstrate strong Industry knowledge and advocacy, staying informed about wireless technology trends, products, and services.
* Promote Knowledge Sharing among district personnel to build a high-performing and skilled workforce.
* Engage in Negotiation planning and preparation for various business agreements and vendor relationships.
* Cultivate strong Partner relationship management with key stakeholders and suppliers.
* Drive effective Retail Category Management strategies to optimize product assortments and merchandising.
* Develop and deliver impactful Retail training skills programs for store managers and staff.

Job Qualifications
* Proven experience in multi-unit retail management, preferably within the wireless or telecommunications industry.
* Demonstrated ability to apply Agility core practices and foster a dynamic work environment.
* Strong analytical skills with the ability to interpret complex data and make data-driven decisions.
* Excellent Commercial Acumen and understanding of retail financial metrics.
* Exceptional Communication and interpersonal skills, with the ability to influence and inspire teams.
* A strong commitment to Customer centric thinking and delivering outstanding customer experiences.
* Proficiency in Customer data knowledge and utilization for strategic planning.
* Experience with Data visualization and interpretation tools and techniques.
* Adept at utilizing Digital Collaboration tools and platforms.
* In-depth Industry knowledge and advocacy within the wireless sector.
* Proven ability to facilitate Knowledge Sharing and foster a learning environment.
* Strong Negotiation planning and preparation skills.
* Demonstrated success in Partner relationship management.
* Solid understanding of Retail Category Management principles.
* Proficiency in developing and delivering effective Retail training skills.

Travel Requirement
Up to 75% travel should be expected with this role

Relocation Assistance:
This role is not eligible for relocation

Remote Type:
This position is fully remote

Skills:
Agility core practices, Agility core practices, Agreements and negotiations, Analytical Thinking, Commercial Acumen, Communication, Continuous Improvement, Continuous Learning, Creativity and Innovation, Customer centric thinking, Customer data knowledge, Data Analysis, Data visualization and interpretation, Decision Making, Digital Collaboration, Digital Fluency, Industry knowledge and advocacy, Integrated pricing, Knowledge Sharing, Leading transformation, Negotiation planning and preparation, Offer and product knowledge, Offer execution and growth, Operational Excellence, Partner relationship management {+ 10 more}