Reporting to the Sr. Director of Operations, the District Manager drives client satisfaction, retention, and profitable growth across multiple locations. This role leads exceptional service delivery-championing strong client relationships, high-quality food, and the SLA Management value proposition. The District Manager ensures all accounts meet company standards, swiftly addressing risks while implementing initiatives that optimize labor, cost, efficiency, and technology. In partnership with cross-functional teams, this leader executes strategies that elevate performance, streamline operations, and fuel long-term success.
You Will:- Lead Strategic Account Management: Build strong client relationships, tailor district partnerships, and drive account plans that align with goals and deliver measurable results.
- Drive Client Satisfaction & Retention: Serve as the primary liaison with stakeholders, ensuring consistent communication, service excellence, and resolution of issues.
- Own Financial Performance: Manage budgets, optimize labor and food costs, and leverage financial insights to meet profitability targets and contract commitments.
- Develop & Lead Teams: Coach and mentor General Managers, strengthen leadership capability, and drive accountability through data-driven performance management.
- Ensure Operational Excellence & Compliance: Oversee safety, operational standards, and contract execution while proactively identifying risks and implementing improvements.
You Have:- Education: Bachelor's degree in Hospitality, Food Service Management, Business Administration, or a related field preferred
- Experience: 10+ years of leadership experience in food service or restaurant management, including multi-unit oversight
- Technical Skills: Proficiency in Microsoft Office (Excel, Word) and experience with POS systems and reporting tools
- Systems Knowledge: Ability to learn and use proprietary systems (e.g., MEALS, Bullseye) and manage data/reporting functions
- Operational Requirements: Valid driver's license with clean driving record; role requires regular travel and MVR clearance
Key SLA Management Benefits:At
SLA, we believe great work starts with great people. That's why we offer
Monday-Friday, day-shift schedules, competitive pay, and a benefits package designed to support your life - both at work and at home.
Eligible employees enjoy
comprehensive medical, dental, and vision coverage, paid time off, a
401(k) with pre-tax and Roth options, employer-contributed
Health Savings Accounts, and access to wellness tools like
Telemedicine and an Employee Assistance Program. We also offer employee discounts and flexible options when life changes.If you're looking for
stability, work-life balance, and a company that truly invests in its people, SLA may be the perfect fit.
