Job Description

Position Purpose:

Responsible for the efficient operation and the maximization of sales and profits of all retail
stores within assigned area. Ensure that operations are consistent with established Company
policies and objectives. Responsible for developing store teams that deliver outstanding customer
satisfaction through store associates that are friendly, responsive to the customer's needs,
knowledgeable and are passionate for the food business. Through coaching and counseling they
develop store directors and department managers to deliver the company value proposition by
operating stores that are clean, fresh, well stocked and merchandised to reflect the neighborhood
they serve. Ensures store directors and department managers understand their fiscal
responsibilities holding them accountable for achieving and exceeding commitments.
Key Responsibilities include, but are not limited to:
Financial - Develops store teams to achieve and holds them accountable for operating stores that
meet and exceed the period, quarterly and yearly financial metrics (sales, EBITDA, DSI, shrink,
OSAT, etc.).
3 Reviews sales, P&L and labor reports; evaluating trends, opportunities and underlying problems.
Coaches and counsels store directors to develop solutions to resolve issues to meet or exceed each
operational metric.
3 Ensures store directors and department managers understand their fiscal responsibilities and
holds them accountable for achieving and exceeding commitments.
3 Develops and coaches store directors and department managers in all aspects of financial
management, (budgets, projections, sales forecasts, etc.) Works to control operating cost/expenses;
labor management; labor costs; shrink; inventory; asset management; etc., to maximize return on
investment.
3 Reviews and approves store operating commitments with store directors.
Merchandising - Develops store teams that execute the company's merchandising initiatives while
remaining locally relevant to maximize sales and profits.
3 Reviews advertising and promotional needs working with the marketing team to improve advertising
effectiveness, develop marketing plans for new/remodeled stores and in-store signing programs.
3 Monitors competitive operations in assigned area and works with the marketing team to implement
aggressive plans to counteract loss of sales and profits.
3 Evaluates local competition from an operations, customer and cultural perspective. Keeps abreast
of new ideas, innovations and trends in the food industry.
3 Ensures store teams execute the company/division merchandising initiatives.
3 Ensures store directors and their department managers understand their responsibility to execute
these programs utilizing best methods. Coach and counsel store teams to take performance to the
next level to initiate profitable sales concepts through creative local merchandising.
3 Solicits information from the store director regarding the customer's needs. Works with the
store director to evaluate opportunities based on local demographics.
3 Conducts store walks with store management on a regular basis. Solicits feedback and asks
questions to ensure that merchandising programs are executed; that opportunities are being
explored; that order-writing, in-stock condition, stock rotation, product mix, inventory and price
integrity are maintained.
3 Maintains a strong community presence through the support of company/division and store specific
charitable
initiatives.

People Development - Develops store directors and department managers to maximize the potential of
each employee creating engaged associates throughout the store.
3 Models an open-door communication policy with focus on listening and the creation of a
collaborative work environment.
3 Ensures accountability of staffing (i.e. interviewing and selection); identification and
development of future leaders; integration of training tools and processes; performance coaching;
development; performance management; succession planning; diversity; change management and
recognition/reward. He/she is accountable for the management staffing in his/her area and develops
store directors to fulfill these responsibilities in their store through robust succession
planning.
3 Develop and maintains positive working relationships with store support staff, suppliers and the
community.
3 Ensures retail stores in his/her assigned area operate within all federal, state and local laws
and maintain good working relationships with these agencies.

Qualifications: The following are preferred:

Education Level:
3 Bachelor's degree in business or related field and/or equivalent work experience.
3 Graduate of the Retail Management Certificate Program preferred.

Experience Level:
3 5-10 years of retail/category experience
3 15 total years of experience in the grocery industry
3 5 years' experience managing people
Skills and Experiences:
3 Possess working knowledge of procurement procedures, economics, marketing, mathematics, and
accounting principles. Possess the ability to analyze and interpret data from various reports and
respond with the appropriate remedy.
3 Must possess good organizational and supervisory skills and be capable of managing large numbers
of employees effectively. Possess the ability to motivate and work with and through others to
achieve desired results ensuring execution.
3 Possess good verbal, written and public speaking communications skills. Deal effectively with a
wide variety of people both in person and over the telephone. Must have the ability to represent
the company's interest to outside vendors.
3 Requires analytical ability and mental alertness to ensure accurate, safe, and thorough
completion of work activities. Possess ability to concentrate and deal with frequent interruptions.

PHYSICAL ENVIRONMENT:
3 Work may be performed in a temperature-controlled environment.
3 Must sit, stand or walk for extended periods of time.
3 May spend long periods of time at desk or computer terminal.
3 May use calculators, keyboards, telephone, and other office equipment in the course of normal
workday.
3 Stooping, bending, twisting, and reaching may be required in completion of job duties.
3 Workdays are fast paced, some evening and weekend work may be required.
TRAVEL REQUIREMENTS: 75%+ of time is spent traveling.

The salary range is $127,300 to $178,420 annually. Starting salary will vary based on criteria such
as location,
experience, and qualifications. There may be flexibility for exceptional candidates.

Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued
based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid
holidays (8-9 days annually), bereavement pay, and retirement benefits (such as 401(k)
eligibility). [If applicable:] Associates in this position are also eligible for a quarterly bonus.

About the Team

Pay Transparency:

Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay (accrued based on hours worked), PTO/Vacation Pay (accrued based on hours worked) or Flexible Time Off, paid holidays (8-9 days annually), bereavement pay, and retirement benefits (pension and/or 401k eligibility). [If applicable:] Associates in this position may be eligible for a quarterly bonus.