Position Summary:
The District Manager is responsible for achieving district objectives of maximizing store sales and profits, leading a high-performance team, delivering on financial goals, driving a strong customer service culture in the market, and achieving district operational excellence and execution.
Essential Duties:
§ Develops managers via store visits, informal group meetings, and formal district meetings. Directs and oversees development of all district personnel
§ Performs routine store visits
§ Achieves high store operational and execution standards
§ Achieves high standards in visual merchandising principals and standards
§ Utilizes P&L and other metrics as business tools to analyze, evaluate and direct performance.
§ Manages action plans and ensures timely implementation
§ Contains costs, meets or improves on operating budgets
§ Establishes a track record of delivering on financial goals
§ Leverages resources to maximize sales and business opportunities
§ Participates in development, and supports and implements effective execution of retail strategies and programs to achieve business standards and goals
§ Identifies and implements actions to develop new business
§ Hires and develops Store Managers that are high performing, results oriented, and positive
§ Ensures managers' hiring practices are consistent with minimum hiring criteria
§ Performs store manager annual reviews, establishes performance expectations and implements performance management
§ Implements all company policies & procedures as they relate to store operations
§ Oversees store inventory preparation
§ Performs manager one-on-ones monthly
§ Ensures district team is informed and knowledgeable of business opportunities
§ Drives a strong customer service culture in the market
§ Supports business expansion opportunities including opening new stores and remodels
Other responsibilities as assigned by the Vice President of Operations.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.
Education/Experience:
§ 5 or more years of retail management and operations experience to include direct responsibility for 10 or more retail stores of a minimum of 25 million in sales or more.
§ Bachelor's degree in business management, business administration, or equivalent related business experience
§ Sustained and substantial results with direct decision-making responsibilities that have positively impacted sales growth, margins, expense containment and profits
§ Demonstrated ability to spot, hire, and develop management talent
§ Demonstrated track record of delivering on financial goals
§ Demonstrated ability to drive a strong customer service culture in the market
§ Demonstrated skill in working with peers, direct reports, and support departments to maximize bottom-line results at or better than goal
Language Ability:
Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization. Strong verbal and written communication skills with the ability to influence and communicate effectively at all levels.
Math Ability:
Should be able to calculate figures and amounts and apply basic concepts of math. Analytical and problem-solving competencies.
Reasoning Ability:
Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also, be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills:
Must have strong knowledge of Microsoft Office products.
Certificates and Licenses:
None required.
Travel Requirements:
Travel to trade shows, stores and other events is required.
Supervisory Responsibilities:
This job has supervisory responsibilities over the entire assigned district.
Work Environment:
The noise level in the work environment is usually moderate.
Physical Demands:
The minimum physical requirements for this position include:
• Ability to sit for an extended period of time.
• Lifting at least 7 to 10 lbs. on a routine basis; lifting may exceed 20 lbs. in certain instances;
• Manual/intellectual dexterity; working with calculators, computers and phones.
• The ability to view paperwork and computer screen at a close proximity.
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