District Manager

Rocky's Ace Hardware

$80K — $95K *
Retail & Consumer Goods
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of retail management experience overseeing 10+ stores with $25 million+ in sales
  • Bachelor's degree in business management or related field
  • Proven track record of achieving sales growth and improving profit margins
  • Skilled in identifying, hiring, and developing high-performance management talent
  • Ability to cultivate a strong customer service culture
  • Experience using business metrics for performance analysis and strategic decision-making

Responsibilities

  • Develop managers through regular store visits and district meetings
  • Ensure high operational and visual merchandising standards across stores
  • Analyze P&L and other metrics to direct district performance
  • Implement action plans and ensure cost containment
  • Support business expansion through new store openings and remodels
  • Conduct annual performance reviews for store managers
  • Drive a positive customer service culture within the district

Benefits

  • Supports business expansion opportunities
  • Requires travel to stores and trade shows
  • Offers professional development for retail management team
  • Includes supervisory responsibilities over an entire district
  • Fosters a strong corporate culture focused on customer service
Full Job Description
Position Summary:

The District Manager is responsible for achieving district objectives of maximizing store sales and profits, leading a high-performance team, delivering on financial goals, driving a strong customer service culture in the market, and achieving district operational excellence and execution.

Essential Duties:

§ Develops managers via store visits, informal group meetings, and formal district meetings. Directs and oversees development of all district personnel

§ Performs routine store visits

§ Achieves high store operational and execution standards

§ Achieves high standards in visual merchandising principals and standards

§ Utilizes P&L and other metrics as business tools to analyze, evaluate and direct performance.

§ Manages action plans and ensures timely implementation

§ Contains costs, meets or improves on operating budgets

§ Establishes a track record of delivering on financial goals

§ Leverages resources to maximize sales and business opportunities

§ Participates in development, and supports and implements effective execution of retail strategies and programs to achieve business standards and goals

§ Identifies and implements actions to develop new business

§ Hires and develops Store Managers that are high performing, results oriented, and positive

§ Ensures managers' hiring practices are consistent with minimum hiring criteria

§ Performs store manager annual reviews, establishes performance expectations and implements performance management

§ Implements all company policies & procedures as they relate to store operations

§ Oversees store inventory preparation

§ Performs manager one-on-ones monthly

§ Ensures district team is informed and knowledgeable of business opportunities

§ Drives a strong customer service culture in the market

§ Supports business expansion opportunities including opening new stores and remodels

Other responsibilities as assigned by the Vice President of Operations.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties.

Education/Experience:

§ 5 or more years of retail management and operations experience to include direct responsibility for 10 or more retail stores of a minimum of 25 million in sales or more.

§ Bachelor's degree in business management, business administration, or equivalent related business experience

§ Sustained and substantial results with direct decision-making responsibilities that have positively impacted sales growth, margins, expense containment and profits

§ Demonstrated ability to spot, hire, and develop management talent

§ Demonstrated track record of delivering on financial goals

§ Demonstrated ability to drive a strong customer service culture in the market

§ Demonstrated skill in working with peers, direct reports, and support departments to maximize bottom-line results at or better than goal

Language Ability:

Must be able to read and interpret documents; speak effectively before groups of customers or employees of organization. Strong verbal and written communication skills with the ability to influence and communicate effectively at all levels.

Math Ability:

Should be able to calculate figures and amounts and apply basic concepts of math. Analytical and problem-solving competencies.

Reasoning Ability:

Should be able to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists; also, be able to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

Computer Skills:

Must have strong knowledge of Microsoft Office products.

Certificates and Licenses:

None required.

Travel Requirements:

Travel to trade shows, stores and other events is required.

Supervisory Responsibilities:

This job has supervisory responsibilities over the entire assigned district.

Work Environment:

The noise level in the work environment is usually moderate.

Physical Demands:

The minimum physical requirements for this position include:
• Ability to sit for an extended period of time.
• Lifting at least 7 to 10 lbs. on a routine basis; lifting may exceed 20 lbs. in certain instances;
• Manual/intellectual dexterity; working with calculators, computers and phones.
• The ability to view paperwork and computer screen at a close proximity.

#Rockyssince1926MGR

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