Public Storage

District Manager

Public Storage • $93K — $109K *
Knoxville, TN 37918In-Person
Retail & Consumer Goods
Less than 5 years of experience
1 week ago
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in retail or service environments
  • Proven track record of developing and retaining high-performing teams
  • Experience with operational audits and managing payroll budgets
  • Exceptional communication and time management capabilities
  • Proficiency in MS Office applications
  • Analytical mindset for driving business strategies
  • Bachelor's Degree preferred

Responsibilities

  • Recruit, motivate, and retain a dedicated team of front-line employees
  • Drive team performance through effective communication and coaching
  • Manage the physical assets and ensure maintenance and cleaning standards
  • Oversee delinquent tenant processes to improve retention rates
  • Conduct monthly audits to ensure operational and safety compliance
  • Provide a well-maintained environment for customers and address concerns
  • Utilize analytics to identify trends and implement business strategies

Benefits

  • Comprehensive internal promotional opportunities across the U.S.
  • Extensive training and coaching plans for employee success
  • Comprehensive group healthcare programs
  • 401(k) plan with generous employer matching
  • Paid time off for work-life balance
  • Consistent Monday to Friday work schedule
  • Participation in company stock programs with quarterly dividends
Full Job Description
Annual Compensation Pay Range: $93,000 - $109,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:
  • Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees
  • Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:
  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:
  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
  • Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:
  • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
  • Communicate effectively with customers, colleagues and team-members

BENEFITS:
  • $116,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
    • Second year bonus potential increase to $20,000 performance-based bonus
    • Participation in company stock program that includes dividends paid quarterly
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans - we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday thru Friday work schedule


Qualifications

Qualifications & Expectations
  • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
  • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
  • Proven track record of top tier performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
  • Passion for sales and customer service excellence
  • Bachelor's Degree preferred
  • Weekend availability by telephone
  • 6 work weekends (Saturday or Sunday, not both) per year required during peak season
  • Occasional travel required to other markets for support


REFDMR0055

About Public Storage

Public Storage is a real estate investment trust that specializes in the acquisition, development, ownership, and management of self-storage facilities. The company operates thousands of self-storage facilities across the United States and Europe. Public Storage was founded in 1972 and is headquartered in Glendale, California.
Learn more about Public Storage
Size
5,800 employees
Market Cap
$49.1 billion
Industry
Real Estate & Construction
Net Income
$1.3 billion
Founded
1972
5 Year Trend
+5.9%
Revenue
$2.9 billion
NASDAQ
PSA
* Ladders Estimates

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