Public Storage

District Manager

Public Storage • $100K — $116K *
Houston, TX 77084In-Person
Real Estate & Construction
Less than 5 years of experience
3 days ago
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Ability to relocate for career growth
  • Demonstrated leadership in team development for retail or service industries
  • Proven track record of organizational performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficiency in MS Office tools (Excel, Word, PowerPoint, Outlook)
  • Passionate about sales and customer service excellence
  • Bachelor's degree preferred
  • Availability to support weekend operations during peak seasons

Responsibilities

  • Recruit, motivate, and retain a dedicated customer-facing team
  • Drive team performance through effective communication and coaching
  • Manage physical assets and maintain high maintenance standards
  • Oversee delinquency processes and coach team to improve customer retention
  • Conduct monthly audits ensuring operational and safety standards are met
  • Deliver outstanding customer service through facility management
  • Analyze business trends to develop and implement growth strategies

Benefits

  • $116,000 first year total compensation opportunity including base and bonuses
  • Second year bonus potential increase up to $20,000 based on performance
  • Participation in company stock program with quarterly dividends
  • Internal promotion and career advancement opportunities across the U.S.
  • Comprehensive training and coaching for career success
  • Extensive group healthcare programs
  • 401(k) with employer matching contributions
  • Paid time off
  • Consistent Monday to Friday work schedule
Full Job Description
Annual Compensation Pay Range: $100,000 - $116,000

We promote from within our organization, and growth opportunity is in your hands! Equity grant awarded at end of year company grant cycle with participation in company annual stock program!

As a District Manager, you're passionate about operational excellence, providing remarkable customer experiences and driving sales! You take pride in developing and leading an effective team; motivating them to achieve desired goals. Your leadership qualities give you the edge in successfully managing a portfolio of multi-unit locations and executing company strategies without compromising on customer experiences. If this is you, you are the leader we're looking for!

Job Description

Lead, Manage and Develop People, Brand Ambassador & Operational Excellence

Lead an Engaged Team:
  • Recruit, motivate and retain a dedicated team of customer facing hourly front-line employees
  • Drive your team with effective communication and provide coaching on customer service and sales strategies

Brand Ambassador & Operational Excellence:
  • Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards.
  • Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention.
  • Conduct monthly property audits and ensure operational standards and safety compliance are met.

Deliver Outstanding Customer Service:
  • Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management
  • Address customer inquiries and concerns promptly in a professional manner

Grow and Maintain a Robust Business:
  • Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district.
  • Communicate effectively with customers, colleagues and team-members

BENEFITS:
  • $116,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units.
    • Second year bonus potential increase to $20,000 performance-based bonus
    • Participation in company stock program that includes dividends paid quarterly
  • Internal promotional and career opportunities throughout the United States
  • Extensive training and coaching plans - we want you to succeed!
  • Comprehensive group healthcare programs
  • 401(k) with generous employer match
  • Paid time off
  • Monday thru Friday work schedule


Qualifications

Qualifications & Expectations
  • Relocation: future relocation ability is very important for growth. Successful applicants will have the ability to relocate for lateral and promotional opportunities.
  • Demonstrated leadership in building, developing and retaining high-performing teams of non-exempt employees in a retail, service, hospitality or related industry
  • Proven track record of top tier performance
  • Experience managing operational audits and payroll budgets
  • Exceptional communication and time management skills
  • Proficient in MS Office (Excel, Word, PowerPoint and Outlook)
  • Passion for sales and customer service excellence
  • Bachelor's Degree preferred
  • Weekend availability by telephone
  • 6 work weekends (Saturday or Sunday, not both) per year required during peak season
  • Occasional travel required to other markets for support


Additional Information

    REFDMR0021

    About Public Storage

    Public Storage is a real estate investment trust that specializes in the acquisition, development, ownership, and management of self-storage facilities. The company operates thousands of self-storage facilities across the United States and Europe. Public Storage was founded in 1972 and is headquartered in Glendale, California.
    Learn more about Public Storage
    Size
    5,800 employees
    Market Cap
    $49.1 billion
    Industry
    Real Estate & Construction
    Net Income
    $1.3 billion
    Founded
    1972
    5 Year Trend
    +5.9%
    Revenue
    $2.9 billion
    NASDAQ
    PSA
    * Ladders Estimates

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