The District Manager is responsible for achieving sales, market share, and P&L targets in a group of assigned stores in the NOFRILLS format in the South Western Ontario Market. The District Manager supports in the delivery & execution of core divisional programs, aligning National business initiatives, and ensuring the training infrastructure is present and implemented across all departments. The role of the District Manager is to support the stores on Process and Program implementation. They will work closely with the Director of Customer Experience Specialists (CES) and Group Director for the region to help deliver results influenced by process or program and ensure customer satisfaction standards are met or exceeded.

The District Manager will laisse with various cross-functional teams including, Merchandising, Pricing, Promotions, Allocations, Marketing, Finance and Operations teams to ensure communication & execution of the National standards for all programs and processes while sharing best practices across stores.

A District Manager has a passion for the business, solid operational experience, and a desire to make a difference helping Franchise Owners support their employees in their development and to build accountability, drive results, & provide a positive customer experience.

Accountabilities:

• Develop and maintain effective relationships with Owners and Store Management in order to promote store performance.
• Manage assigned stores by implementing control standards such as Health and Safety, inventory, product recalls, and food safety.
• Subject Matter Expert for stores related to SAP, IPFR, BOSS, Planograms maintenance, Replenishment, Receiving (BDR), the Employee Lifecycle Manager (ELM) IT system, Perpetual Inventory & Sweda Mart.
• Support stores with the execution of merchandising and operational standards like backroom processes, customer service, maintenance, receiving, hours of operation, and product flow from receiving to point-of-sale.
• Provide input into the development, testing, revision and implementation of improved processes or standards through innovation in SAP upgrades and recommendations at reducing operating costs and improving accuracy in inventory management
• Planogram Process review - up-to-date and accurate, execution, compliance, LMV assortment support, assistance with assortment/NOF issues and resolution across the total store.
• Reinforce the PACE disciplines for all store departments. Reinforce operating procedures and prepare and deliver additional instruction as required to build technical and operational knowledge
• Provide training for STAS and Demand curve, Bookkeeper training, and BDR process to customer statement input and reconciliation.
• Provide input into annual operating budgets, monitor and manage within approved limits, ensuring key targets in the P&L and cost containment are met for the assigned stores.
• Provide input into and execute decisions regarding store openings, closures, expansion, rationalization, mix of formats, capital expenditures authorization, etc. throughout the region.
• Provide input to the Group Director and Customer Experience Specialist (CES) Director regarding format and business unit strategy, budget, product assortment and other matters. Provide input into the development of operational standards as requested.
• Monitor the competitive environment in the assigned region and propose market-focused responses

Role Requirements:

• Operations experience with a solid working knowledge of store systems, profit and loss statements, processes, procedures.
• Perpetual Inventory Management experience (system knowledge of SAP, IPFR, PI Practices, Planograms, Replenishment and Sweda Mart)
• Retail leadership & management experience
• Strong interpersonal, problem solving and communication skills.
• 3-5 years of experience coaching, developing and managing in retail environment
• Extensive travel required

Key Measures (Performance Indicators):

• Achievement of sales and P&L targets for assigned stores
• Achievement of market share targets for assigned stores
• Achievement of comparable store growth targets
• Attainment of national operational standards on formal and informal audits or store operation
• Attainment of employee productivity, engagement, retention and development targets
• Systems Process Management - Service Now, ELM, SAP, IPFR, BOSS, Planograms maintenance, Replenishment, Receiving (BDR), Perpetual Inventory & Sweda Mart.
• LCL Operational Dashboard (OVP Scorecard) - PI Accuracy, Hole Count, Manual Orders, Shop Floor Walks, Planogram Compliance.

Hiring Range / Échelle salariale à l'embauche :

$130,000.00 - $180,000.00 / 130.000,00$ - 180.000,00$ (per year / par an)

A candidate's experience and knowledge as well as the geographical region in which the position is located may be factored into the pay a candidate receives for this position. This posting is for an existing vacancy. The Company uses artificial intelligence for the purpose of screening, assessing and/or selecting applicants for this position. / L'expérience et les connaissances d'un candidat ainsi que la région géographique dans laquelle le poste est situé peuvent être prises en compte dans la rémunération qu'un candidat reçoit pour ce poste. Cette offre d'emploi concerne un poste vacant existant. L'entreprise utilise l'intelligence artificielle dans le but de filtrer, d'évaluer et/ou de sélectionner les candidats à ce poste.

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