Qualifications
Responsibilities
Benefits
Position Title: District Manager
Reports to:Senior Director of Retail
Job Code: 10582
About the Position
The District Managers ultimate responsibility is to see that the stores assigned to their region district are profitable and well-staffed with A+ talent and are operating with an A+ consumer experience. The measure of doing this well will result in the achievement of the budgeted net sales, gross profit, and direct contribution of the district for the year. The District Manager must react to the business trends and do this in a manner that is consistent with the companys Leadership Qualities and Core Values. The District Manager is part of the Senior Leadership Team, and as such is responsible for training and developing the companys future leaders.
A day in the life
Recruit, hire, train, andretainA+ talent
Operate profitable stores assigned in district
Ensure that each employeeoperateswithin our selling culture and store experience expectations
Deliver the highest level of excellence for our customer experience in our stores
Develop future leaders andidentifycandidates for a health bench of management
Collaborate effectively with key leaders and colleagues in the retail channel as well as those outside of the retail channel
Alwaysoperateconsistently with our Core Values and Leadership Qualities
Delivering Results
Achieve or exceed Direct Contribution & Budgeted Net Sales
Ability to effectively manage payroll
Train, reinforce and utilize KPIs in daily conversations with stores
Understand financial results, annualbudgetandutilizationof information to impact business favorably
Apply and foster strategic and critical thinking to the overall business and talent
Have strong knowledge of product by season and develop strong productive relationships with Planning & Allocation to support store needs and trends
Client Experience & Store Culture
Educate and reinforce the Lillys Resort Chic lifestyle
Embrace, teach and implement the Lilly Pulitzer selling culture
Inspire and hold teams accountable to deliver an exceptional in-store experience consistent with company culture
Create an optimistic, high-energy store and district team leadership
Conduct effective store walk throughs and train Store Managers to conduct the same
Embrace,exhibitand uphold theCompanys Core Values and Core Leadership Qualities
Leadership
Lead through adversity
Win as a team mentality across all points of the company
Keen oversight andfinancial managementincluding control of payroll and expense budgets
Enhance store culture by engaging with and inspiring others through Lilly Pulitzers Core Values and Core Leadership Qualities
Delegate divisions of responsibility (DOR) to achieve goals. Foster and encourage building teams and skills within those DORs.
Talent & Team Development
Provide the team with actionable,regularand effective feedback
Consistency inutilizationof company training tools
Createstrong succession in store and company
Have strong market knowledge andhigh expectationsof SMs to be market savvy as well
Operational Excellence
Create a strong line of communication with corporate partners and the Operating Committee as appropriate
Collaborate effectively with cross functional partners and colleagues
Maintain the integrity of the store inventory
Maintain exceptional visual and operational standards as set by the Visual and Retail Operations teams
Qualifications for the Position
A four-year college degree isrequired.
At least 4+years ofexperience supervising at least 7 stores in the womens fashion or luxury retail industry, preferably with a lifestyle brand, arerequired. This experience must be in store operations.
Full understanding of specialty retail, including business development, visual merchandising, and store operations
Ability to develop andmaintainrelationships with clients and colleagues
Superior written and verbal communication skills
Excellent problem solving and decision-making skills
Ability to prioritize multiple tasks in a fast-paced environment
High levelofownership and responsibility
Proficient in Microsoft & Apple technology
Prior knowledge ofXStore& Tulip a plus
Our Core Values: The Lilly Way. Rooted in our bold, original, and inclusive brand outlook, these principles define how we do things The Lilly Way.
We take pride in the pursuit of excellence
We create our own path
We become stronger together
Weoperatewith integrity
We make the world a brighter place
We continuously improve
We have fun in the process
Doing Our Part
As a company we commit to corporate social responsibility. We believe in doing the right thing for our people, the places we work, and our planet. We believe in a respectful and inclusive workplace. We recognize the importance of serving the communities where our employees work and live. We are cognizant of the impact that our operations can have on the environment and actively explore and pursue environmentally-friendly processes throughout our business. This position is expected to contribute to the advancement of these principles.
A Little More to Know
This position is classified as full-time salaried; it is exempt and is not eligible for overtime.This position is eligible for standard company benefits.
Based on the District Managers location, this position requires a minimum of 25% travel to store locations within scope of responsibility. Further, the District Manager should spend a minimumof 3 days in-store per week. Additionaldomestic travel will berequiredin this position.
Given the seasonality of the business, this position may requireflexible,working hours, including nights, weekends,and holidays. This position will adhere to the Home Office Holiday time off policy butis required tobe available as needed on holidays.
This position is expected tocollaborate effectively with other individuals in alignment with ourCore Values and Core Leadership Qualities.
This position requires compliance with Lilly Pulitzer policies and a detailed Code of Conduct as outlined in the Employee Handbook.
This position is reviewed annually.<
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