Location: REMOTE (NC, SC, GA, AL)Salary: $130,000 - $150,000
Other Forms of Compensation: Medical, Dental, Vision, 401K, PTO, Annual Incentive Plan
Job SummaryWorking as a
District Manager (DM) for
Chartwells Higher Ed, you will serve as a strategic operational leader across a portfolio of higher education dining accounts in
NC, SC, GA and AL. This role provides hands-on leadership to drive drive operational excellence, financial performance, client satisfaction, and team development. You will serve as a key resource to Regional Leadership and act as a brand ambassador across your territory.
The ideal candidate is a collaborative, business-savvy leader with strong financial acumen, proven multi-unit foodservice experience, and a passion for developing high-performing teams.
** This position will require extensive travel.
Key Responsibilities:- Operational & Financial Excellence
- Lead daily operations across multiple accounts, ensuring food quality, service standards, and compliance with safety regulations.
- Improve operational performance by emphasizing important metrics, tracking financials, and implementing strategic cost control efforts.
- Conduct regular site visits to assess quality, operational efficiency, and team engagement.
- Support implementation and tracking of strategic operational initiatives and continuous improvement plans.
- Coordinate inventory, P&L management, forecasting, and budget accuracy.
- Client & Business Growth
- Build and maintain positive relationships with campus clients and community collaborators.
- Partner with Sales and Retention teams to support contract extensions, upsell opportunities, and new business development.
- Participate in negotiations, RFPs, and customer engagement strategies.
- Serve as the main contact for advanced client concerns and contract compliance.
- People & Culture Leadership
- Recruit, mentor, and support Resident District Managers and Directors of Dining Services across your accounts.
- Lead talent development, performance evaluations, succession planning, and culture-building initiatives.
- Foster a workplace culture that emphasizes inclusion, collaboration, and professional growth.
- Ensure adherence to collective bargaining agreements, labor standards, and HR policies.
Preferred Qualifications:- Bachelor's degree or equivalent experience in multi-unit foodservice, hospitality, or operations leadership, with at least 5 years of progressive experience.
- Strong financial literacy and experience managing P&L performance.
- Demonstrated ability to build client relationships and influence outcomes.
- Ability to lead in a fast-paced, complex environment with multiple collaborators.
- Excellent communication, presentation, and strategic problem-solving skills.
- Willingness to travel extensively within the assigned region.
- Experience with contract services and union labor environments.
- Strong understanding of food safety, compliance, and QA protocols.
- Proven track record of operational transformation and team development.
- Proficiency in Microsoft Office Suite and data reporting tools.
Apply to Chartwells Higher Education today!Chartwells Higher Education is a member of Compass Group USA
Click here to Learn More about the Compass StoryAssociates at Chartwells Higher Edare offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Holiday Time Off (varies by site/state)
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
- Paid Parental Leave
- Personal Leave
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: 1533298
Chartwells HE
SHARON MCNEELEY
((req_classification))
