Dispenser Activation Governance Analyst
Job DescriptionReporting directly to the Associate Director of the Dispenser and Activation Category Team, the
Dispenser Activation Governance Analyst will lead the invoice controls, validation, and compliance framework for dispenser installation services. The position partners closely with the Kimberly-Clark Professional (KCP_ Dispenser Category and Activation Teams, Sales, Legal, Distribution, Finance, Audit, and third-party installation partners to ensure installation activity is governed by clear standards and executed in alignment with approved Terms & Conditions, pricing guidelines, and business controls.
The individual in this role will be responsible for establishing and managing an operating governance model that drives invoice consistency, installer compliance, escalation resolution, dispute recovery, and enterprise adoption of installation policies. This role serves as the central point of coordination for governance cadence, stakeholder and leadership communications, issue escalation, control execution, and continuous improvement across dispenser installation billing and controls.
Job responsibilities include:
- Responsible for developing and enabling go-to-market policies that are governed and followed by the KCP sales organization, KCP distributors, and third-party installation companies, supporting an annual budget of more than $9MM.
- Provide leadership with advice and counsel through timely, meaningful analysis of installation invoice activity, control findings, and related discretionary projects.
- Lead the dispenser installation invoice governance structure, including change management, operational, and escalation cadences with internal stakeholders and external partners.
- Oversee day-to-day validation of dispenser installation invoice backup to confirm completeness, reasonableness, and alignment to required documentation.
- Lead the invoice dispute, claw-back, and short-pay process from identification through resolution, ensuring documentation supports recovery actions and customer facing communications.
- Negotiate and resolve invoice disputes with third-party installers and distribution partners while maintaining strong business relationships and reinforcing compliance expectations.
- Lead the development of internal and external communications and training that drive enterprise-wide understanding of dispenser installation governance, invoice requirements, and compliance standards.
- Analyze installation spending, dispute trends, and escalation cost alignment to inform leadership decisions, strengthen governance, improve documentation quality, and reduce invoice variation.
- Key liaison with audit teams during annual reviews or targeted audits.
To succeed in this role, you will need the following qualifications:
- Bachelor's degree in Finance, Accounting, Business, Supply Chain, Operations, or a related field; equivalent relevant experience may be considered.
- 7+ years of experience in chargeback, pricing or audit, preferably in a B2B environment.
- Ability to have difficult conversations with internal and external customers.
- Strong analytical skills and attention to detail, with the ability to identify anomalies, control gaps, invoice risks, and recovery opportunities.
- Strong communication and stakeholder management skills, including the ability to reinforce standards with internal partners and external vendors while maintaining productive business relationships.
- Experience building or improving work standards, checklists, training content, governance routines, and operational controls.
- Comfort using data tools such as Excel, SAP, Vistex, BI/Power BI, or similar systems
Total BenefitsWe believe that our employees are our greatest asset, and we're committed to providing them with the resources they need to be successful. If you're looking for a rewarding career with a company that cares about its employees, then Kimberly-Clark is the place for you.
Here are just a few of the benefits you'd enjoy working in this role for Kimberly-Clark. For a complete overview, see www.mykcbenefits.com
Flex That Works at Kimberly-ClarkWe believe great work happens when people come together with purpose. That's why we offer a flexible work model that blends remote work with intentional in-person collaboration - helping you connect, grow, and innovate while maintaining the balance you value.
To Be ConsideredClick the Apply button and complete the online application process. A member of our recruiting team will review your application and follow up if you seem like a great fit for this role.
In the meantime, please check out the careers website.
Primary LocationRoswell Building 300
Additional LocationsWorker TypeEmployee
Worker Sub-TypeRegular
Time TypeFull time
