JetBlue Airways

Dispatcher

JetBlue Airways • $87K *
Long Island City, NY 11101In-Person
Aerospace & Defense
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • High School Diploma or GED required
  • Valid FAA Aircraft Dispatcher Certificate
  • Two years of aviation experience
  • Exceptional communication skills in English
  • Strong analytical and interpersonal skills
  • Ability to work under pressure in a team environment
  • Must pass a pre-employment drug test

Responsibilities

  • Plan safe and efficient flight routes, including fuel and alternate airports
  • Brief Captains on hazards, delays, and runway conditions
  • Ensure compliance with takeoff and landing parameters
  • Monitor flights en route until completion
  • Manage irregular operations proactively
  • Communicate operating plans to the System Operations team
  • Adhere to Federal Air Regulations and company procedures

Benefits

  • Access to healthcare benefits
  • 401(k) plan with company match
  • Crewmember stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
Full Job Description
Position Summary:

The Flight Dispatcher plans for the safe and efficient operation of each JetBlue flight in compliance with Federal Aviation Regulations (FAR) and Company guidelines. The Dispatcher specifies and communicates conditions such as fuel required, alternate airports and any aircraft restrictions. The Dispatcher formulates operating plans and communicates them to the System Operations team.

Essential Responsibilities:
  • Flight planning for safe and efficient routes of flight, including fuel requirements, alternate airports, and aircraft restrictions
  • Brief Captains on potential hazards, delays, runway construction, and curfews
  • Ensure takeoff and landing parameters are met
  • En route flight following until completion of flight
  • Proactively prepares for and manages irregular operations
  • Ensure compliance with all requirements of Federal Air Regulations and Company procedures
  • Other duties as assigned

Minimum Experience and Qualifications:
  • High School Diploma or General Education Development (GED) Diploma
  • Valid Federal Aviation Administration (FAA) Aircraft Dispatcher Certificate
  • Two (2) years Aviation experience
  • Exceptional communication skills with complete fluency in written and spoken English
  • Must successfully complete an English language fluency assessment
  • Maintain FAA required Dispatch duties including cockpit exposure
  • Strong analytical abilities and interpersonal skills
  • Highly organized and focused with the ability to prioritize tasks
  • Excellent communication skills
  • Strong attention to detail
  • Ability to think critically and to work under pressure in a team environment
  • Available for overnight travel (20%)
  • Must pass a pre-employment drug test
  • Currently in possession of a valid Passport with the ability to travel in and out of the United States
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications:
  • Bachelor's Degree
  • Two (2) years Dispatch experience
  • Two (2) years JetBlue SOC experience

Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short-notice
  • Able to maintain a professional appearance.
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report(SAR))
  • Adhering to all applicable laws, regulations (FAA, OSHA, DOT, etc.) and Company policies, procedures and risk controls
  • Upholding JetBlue's safety performance metric goals and understanding how they relate to their duties and responsibilities
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:
  • Computer and other office equipment

Work Environment:
  • Flexible hours/shift work required to cover operation twenty four (24) hours a day and seven (7) days a week

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:
  • The base pay range begins at $42.21. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates
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