Permanent Full Time We are looking for a Bilingual Disability Case Manager in Montreal, QC. In this fast-paced, results-driven environment, it is go time for you as you deliver client-focused disability solutions. The Disability Case Manager is an integral member of a client service team proactively managing assigned disability claims by evaluating medical information and job duties, developing case management and return to employment plans during periods of disability. What you will do: • Perform proactive management of assigned disability claims (STD, LTD and Life Waiver) by determining the length of disability through an evaluation of medical information and job duties. • Evaluate the extent of the disability through effective verbal and written communication skills to conduct medical investigation by phone or in writing to the applicant, employer, physicians or medical service professionals, lawyers and respond to all inquiries. • Use your critical thinking skills to make decisions based on the results of your overall assessment of each claim. • Implement return-to-work programs and coordinate with the employer.• Conduct health care coordination and rehabilitation programs to ensure they meet employability goals. What you will bring: • Bilingualism (fluent in French and English) required, as the position will regularly serve our clients with English and French-speaking needs. • Experience or training in one of the following fields: health and wellness, disability and life or health insurance, injury claims, or customer service. • Strong interpersonal, listening and communication skills in a client-facing environment. • Effective planning, organizational and time management skills. • Solution-oriented and strong decision-making skills. • Team player and with the ability to work independently. • Tech savvy - adaptable and proficient with new programs/systems • Reliability Status Security Clearance - this can only be completed with candidates who receive an offer of employment. This is a personal security status that is required as a condition of employment before an employee can gain access to Protected B information, assets or work sites as outlined by the Government of Canada website. The cost of submitting these checks will be covered by Canada Life. Applicants who apply to this posting will be considered for anticipated upcoming openings at Canada Life over the next few months. The base salary for this position is between $65,600 - $98,400 annually. This represents base salary only and does not represent other variable compensation components of our total compensation ( i.e. annual bonus, commission etc). If you are selected to move forward in our recruitment process, your recruiter will be able to discuss additional details of our total rewards program with you. Career opportunities will be open a minimum of 5 business days from the date of posting, closing dates will vary depending on the search activity. All applications received will be reviewed on a rolling basis. Requisition ID: 5703 Category: Claims Management Location: