University of Toronto

Disability & Accommodation Consultant

University of Toronto$93K — $109K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • University degree in a relevant health discipline; certification preferred.
  • Minimum five years of experience in disability management or related field.
  • Counseling and mediation skills for case management purposes.
  • Knowledge of university HR policies and accommodation practices.
  • Familiarity with human rights legislation and health and safety regulations.

Responsibilities

  • Manage sick leave and long-term disability cases for staff and faculty.
  • Provide accommodation services to employees with disabilities or temporary job restrictions.
  • Liaise with external LTD service providers for case management.
  • Advise HR and managers on policies and best practices related to HR.
  • Develop and maintain knowledge of relevant internal and external resources.

Benefits

  • Access to professional development and certification opportunities.
  • Supportive workplace with emphasis on diversity and equity.
  • Health and wellness programs available for employees.
  • Full-time and ongoing position offering job security.
Full Job Description
Date Posted: 08/05/2026
Req ID: 49703
Faculty/Division: VP-People, Finance & Digital Services
Department: Health & Well-Being Programs & Services
Campus: St. George (Downtown Toronto)
Existing Vacancy: Yes

Description:

Position Summary:

The Disability & Accommodation Consultant is responsible for the disability management of sick leave and long term disability (LTD) cases for all staff and faculty at the University of Toronto. The incumbent is responsible for providing accommodation services to employees with a disability and those returning to work with temporary job restrictions. The incumbent liaises with the external LTD service provider on behalf of University and is the provider's University contact on individual cases. The incumbent provides information and advice to HR and managers on, policy, procedures and best practices related to sick leave, LTD and accommodation.

Qualifications Required:

Education:

  • University degree with professional certification in a discipline such as Occupational Health Nursing, Occupational Therapy, Physical Therapy or related health science with knowledge, or an acceptable equivalent combination of education and experience;
  • Additional certification in related field such as CCRC (Canadian Certified Rehabilitation Counsellor, RRP (Registered Rehabilitation Professional) / CVP (Certified Vocational Professional), Kinesiologist Certified Return to Work Coordinator (CRTWC) or Certified Disability Management Professional (CDMP) preferred.
  • Certificate of Human Resources Professional (CHRP or CHRL) is an asset.


Experience:

  • Minimum five (5) years of related experience;
  • Well-developed counseling, mediation, relationship management, and case management skills;
  • Knowledge of the University's policies and procedures, including human resource employment policies, current accommodation practices, Environmental Health and Safety services and practices, and employee benefits and insurance plans and processes;
  • Maintain working knowledge of the services and practices of the Community Safety Office, the Workplace Violence Program, policies on harassment and discrimination, Civility Guidelines, and the basic provisions in the various employee policies and collective agreements;
  • Knowledge of human rights legislation and other relevant legislation (e.g. OHSA, ESA, AODA, WSIB);
  • Experience in performing physical demands analysis and knowledge of ergonomics would be a definite asset.


Skills:

  • Superior interpersonal skills;
  • Ability to deal effectively and objectively with emotionally charged situations and upset or distraught individuals;
  • Ability to exercise judgment, tact and discretion;
  • Ability to work in a team-based environment;
  • Proactive and energetic customer service orientation with an awareness of and sensitivity to issues of equity and diversity;
  • Ability to interact effectively with all levels of faculty, staff and students.


Other:

  • Superior oral and written communication skills;
  • Demonstrated analytical and problem-solving skills;
  • Excellent time management and organizational skills.


Closing Date: 08/23/2026, 11:59PM ET
Employee Group: Salaried
Personnel Subarea:PM
Appointment Type: Budget - Continuing
Schedule: Full-Time
Pay Scale Group & Hiring Zone: PM 3 -- Hiring Zone: $93,592 - $109,190 -- Broadband Salary Range: $93,592 - $155,985
Job Category: Health & Wellbeing

About University of Toronto

The University of Toronto is a public research university located in Toronto, Ontario, Canada. It is the largest university in Canada by enrollment and one of the top-ranked universities in the world. The university offers undergraduate and graduate programs in a wide range of academic disciplines, including arts, sciences, engineering, and business. The University of Toronto is known for its research excellence and has produced many notable alumni, including four Nobel laureates. The university was founded in 1827 and has three campuses in the Toronto area.
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