Southwest Airlines

Director Yield Management

Southwest Airlines • $185K — $206K *
Dallas, TX 75217In-Person
Transportation
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in Revenue Management or Airline Pricing
  • Strong leadership experience managing teams
  • Deep understanding of airline inventory/yield management systems
  • Ability to optimize passenger revenue exceeding $20B
  • Expertise in strategic planning and resource allocation
  • Advanced analytical skills in decision-making processes

Responsibilities

  • Lead the Revenue Management Yield Team in strategic vision and execution
  • Maximize passenger revenue through innovative inventory/yield strategies
  • Oversee setup and management of booking curve seat inventory
  • Collaborate with Sales and Corporate Teams on pricing strategies
  • Deliver exceptional customer service to internal stakeholders
  • Develop and align cross-departmental strategies for revenue optimization
  • Provide expert guidance on yield management initiatives

Benefits

  • Fly for free on all Southwest flights for you and your dependents
  • Company contributions to 401(k) retirement savings up to 9.3%
  • Potential for annual profit-sharing contributions based on company performance
  • Comprehensive health insurance options available from day one
  • Coverage for eligible dependents, including pets
  • Retirement savings plan with competitive benefit offerings
Full Job Description
Department:
Revenue Management & Pricing

Job Description:

The Director Yield Management sets the vision and strategic direction for the Revenue Management Yield Team, driving inventory and yield strategies that optimize over $20B in passenger revenue. They'll manage the passenger revenue forecast and oversee Analysts responsible for regional performance, ensuring strategies maximize revenue across a significant portion of the network. They're accountable for decision-making and execution of inventory and yield actions while providing expert airline industry and Revenue Management system knowledge to align with commercial objectives and enterprise goals. The Director Yield Management partners across Commercial Teams to ensure high-quality, timely execution that maximizes revenue performance and supports Southwest's long-term growth.

Additional Details:

  • The culture of Southwest Airlines means we value the camaraderie, collaboration, and innovation that occurs when we come together and interact face-to-face at our vibrant Corporate Campus. Due to the nature of this role, you would be required to work from our Dallas, TX headquarters facility during business hours.


  • U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available.


Model the Southwest Way to:
  • Guide and lead team members using SWA talent management practices to coach, develop, and engage employees
  • Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment
  • Invest in leadership and self-growth through participating in continuous learning and development


Job Responsibilities
  • Jointly responsible with other Commercial Leaders for achieving revenue goals
  • Own decision making and accountability for inventory/yield management strategies to optimize $20B+ of passenger revenue
  • Responsible for the set up and management of all seat inventory for the duration of the booking curve
  • Responsible for inventory/yield management decisions related to Sales, SWA Vacations, corporate fares, and Federal Government fares with input from the Southwest Business Team
  • Provide Legendary Internal Customer Service via communications with Revenue Management and Senior Leadership and other Departments
  • Aid in the development, alignment, and execution of the cross-departmental and intra-Revenue Management Department strategies and goals supporting revenue optimization
  • Provide thought Leadership on inventory/yield management topics and projects, both within Revenue Management and in coordination with other Departments
  • May perform other job duties as directed by Employee's Leaders


Knowledge, Skills and Abilities
  • Knowledge of the theories and concepts of inventory/yield management strategies and operations
  • Knowledge of the theories and concepts of Revenue Management
  • Knowledge of airline inventory/yield management strategy, systems, and tools
  • Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources
  • Ability to clearly communicate impact of industry pricing and capacity strategies
  • Ability to communicate and interact effectively and professionally with all levels of Internal Customers
  • Ability to decipher passenger behavior and determine the best response when necessary
  • Ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events)
  • Ability to tell when something is wrong or is likely to go wrong, which does not involve solving the problem, only recognizing there is a problem


Education
  • Required: High School Diploma or GED


Experience
  • Demonstrated experience in directly or indirectly leading team(s)
  • Advanced level Business Acumen in functional area
  • Seasoned and specialized knowledge in:
    • Revenue Management or Airline Pricing
    • Airline industry
    • Airline inventory/yield management strategy, systems, and tools


  • Preferred: Degree in an analytical field like Business, Finance, or Engineering
  • Preferred: Minimum 3 years of Leadership Experience


Licensing/Certification
  • N/A


Physical Abilities
  • Ability to perform work duties from [limited space work station/desk/office area] for extended periods of time
  • Ability to communicate and interact with others in the English language to meet the demands of the job
  • Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job


Other Qualifications
  • Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines
  • Must be a U.S. citizen or have authorization to work in the United States as defined by the Immigration Reform Act of 1986
  • Must be at least 18 years of age
  • Must be able to comply with Company attendance standards as described in established guidelines
  • Ability to work extended hours as needed which may include weekends


Pay & Benefits:
  • Competitive market salary from $185,750 per year to $206,400 per year* depending on qualifications and experience. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the company.


Benefits you'll love:
  • Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too)
  • Southwest will help fund your 401(k) retirement savings with Company contributions up to 9.3% of your eligible earnings**
  • Potential for annual ProfitSharing contribution in the Southwest Retirement Savings Plan- when Southwest profits, you profit***
  • Competitive health insurance for you and your eligible dependents (including pets)
  • Southwest offers health plan coverage options that start from the very first day of employment. You will have 30 days to select and enroll in your health plan with coverage retroactively available to your first day of employment.
  • Explore more Benefits you'll love: https://careers.southwestair.com/benefits

*Pay amount does not guarantee employment for any particular period of time.

**401(k) match contributions are subject to Retirement Savings Plan vesting schedule and applicable IRS limits.

***ProfitSharing contributions are subject to Retirement Savings Plan vesting schedule and are made at the discretion of the Company.

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About Southwest Airlines

AirTran Airways, a Fortune 1000 company and wholly-owned subsidiary of Southwest Airlines (NYSE: LUV), has been ranked the number one low cost carrier in the Airline Quality Rating study for the past three years. AirTran Airways is the only major airline with Gogo Inflight Internet on every flight and offers coast-to-coast service on North America’s newest all-Boeing fleet.

Southwest Airlines Careers

Join the vibrant team at Southwest Airlines, a leading entity in the aviation industry known for its exceptional culture and commitment to innovation and diversity. As we continue to expand, there has never been a better time to explore job opportunities with us. Work You’ll Do At Southwest Airlines, we offer a variety of career paths ranging from aviation mechanics to customer service professionals, all united by a common goal of providing excellent service and maintaining the highest standards of safety. Our team members are the heart of our operations, and we empower them to succeed in their roles and beyond. Transform Your Career Step into a role at Southwest Airlines and join a team that values leadership, professional growth, and diversity training. Our employees are encouraged to lead from their first day, supported by our robust leadership development programs. Innovate with Us Southwest Airlines is at the forefront of innovation in the aviation industry. Join us and contribute to projects that redefine the future of air travel. Our collaborative environment fosters innovation, allowing every team member to make an impact. Be Part of a Great Team Our culture is built on connectivity and teamwork. At Southwest Airlines, you will work alongside dedicated professionals who share your passion for excellence. We celebrate diversity and believe it drives innovation, making us stronger and more responsive to our customers' needs. Future-Proof Your Career Southwest Airlines is committed to the professional development of our employees. With a wide range of benefits, from comprehensive health coverage to employee travel perks, we ensure that your career with us is rewarding. Continuous learning is part of our DNA, and we provide extensive training and development opportunities to help you grow your skills and advance your career. Internship Opportunities Kickstart your career with a Southwest Airlines internship. Gain invaluable industry experience, build your network, and learn from leaders who are eager to mentor the next generation of aviation professionals. Our internships offer a deep dive into the aviation world, preparing you for a full-time position in your chosen field. Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players who are ready to take their career to new heights. Explore our job opportunities and find out how you can contribute to the Southwest Airlines family. Stay Connected Keep up to date with the latest career tips, insider perspectives, and industry-leading insights—all from the people who make Southwest Airlines a great place to work. Explore Discover how innovation at Southwest Airlines is shaping the future of air travel and how you can be a part of it. Read more about our projects, team achievements, and the impact we’re making in the industry. Southwest Airlines Careers Our commitment to professional growth, a dynamic culture, and fostering a diverse and inclusive workplace makes Southwest Airlines not just a great place to work, but a community where you can build a fulfilling career. Join us and see where your skills and passions can take you.
Learn more about Southwest Airlines
Size
58,865 employees
Market Cap
$19.8 billion
Industry
Aerospace & Defense
Net Income
-$3 billion
Founded
1971
5 Year Trend
-4.9%
Revenue
$9 billion
NASDAQ
LUV
* Ladders Estimates

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