Salary: $88,540.00 - $104,165.00 Annually
Location : 800 W University Parkway, Orem
Job Type: FT Exempt Salaried Staff
Job Number: FY2604536
Division: VP Finance and Auxiliary Services
Department: Student Ctr/Bookstore
Opening Date: 07/17/2025
Closing Date: 8/3/2025 11:59 PM Mountain
Required Documents Needed to Apply: Resume
Optional Documents: Cover Letter
Applicant Support: 1-855-524-5627

[email protected]

Position Announcement
Utah Valley University is seeking an experienced and innovative UVU Store Director to lead the operations of this essential campus resource. As the operational leader, you will oversee all aspects of retail management, including strategic planning, financial performance, and daily operations. This role is responsible for developing budgets, implementing creative revenue strategies, curating engaging retail offerings that align with UVU's mission, and managing the university's textbook and course materials systems.

The UVU Store Director will lead and mentor a diverse team, foster professional growth, and build strong relationships with vendors, partners, and campus departments. With expertise in retail operations, inventory management, marketing, and customer service excellence, the Director will play a key role in enhancing the UVU community experience. This is an exciting opportunity for a dynamic leader to make a lasting impact in a collaborative university environment.

Summary of Responsibilities

• Annual budget preparation and monitoring; financial forecasting and profitability analysis; cost control and purchasing strategy; professional association participation and industry benchmarking; strategic planning. Day-to-day retail operations oversight; inventory management and control; vendor coordination and contract negotiation; pricing strategies and merchandise planning; quality assurance and compliance monitoring.
• Direct supervision of management team; recruitment, hiring, and onboarding processes; performance management and employee development; team meetings and staff communication.
• NetSuite system administration and maintenance; integration management across systems; data analysis and reporting; coordination with university technology specialists.
• Marketing strategy development and execution; web marketing team oversight; university partnership coordination; community, student, staff, and alumni engagement.
• Oversee the delivery of UVU's course material offerings, manage internal and external vendor relationships, report and communicate back to varied internal stakeholders, and incorporate their feedback to ensure UVU offers the best possible product and student + faculty experience possible.

Qualifications / Licenses / Certifications

Graduation from an accredited institution with a bachelor's degree in a related discipline, plus three years of staff-level experience or an equivalent combination of education and/or experience related to the Summary of Duties, totaling seven years.
Knowledge / Skills / Abilities

Knowledge

• Comprehensive understanding of retail management principles, inventory control, and merchandising strategies.
• Knowledge of textbook and course materials industry, preferred.
• Demonstrated proficiency in managing a P&L, and understanding the KPIs and lead and lag measures required to run an efficient retail operation.
• Experience developing a budget, financial forecasts, managing cash flow, and financial reporting.
• The capability of managing procurement and vendor negotiations.
• Familiarity with NetSuite, point-of-sale systems, e-commerce, and database management.

Skills

• Exceptional team building and staff development capabilities, performance management and coaching, conflict resolution, and change management skills.
• Strong written and verbal communication for diverse audiences.
• Advanced negotiation skills and ability to manage vendors and internal working relationships.
• Strategic planning and goal-setting capabilities, data analysis and interpretation skills, market research and trend analysis, and strong project management experience.
• Understanding of digital marketing, social media, and e-commerce strategies.

Abilities

• Critical thinking and decision-making, ability to synthesize complex information, strategic thinking with attention to operational details, and creative problem-solving for unique challenges.
  A strong personal approach and professional prioritization on creating positive customer experiences.
  Build and maintain relationships across diverse university constituencies, motivate and inspire teams toward common goals.
• Manage multiple priorities, work effectively in a fast-paced, deadline-driven environment, adapt quickly to changing market conditions and university needs, and maintain high standards of accuracy and accountability.

EEO Statement:

UVU employment decisions are made on the basis of an applicant's qualifications and ability to perform the job without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age (40 and over), disability, veteran status, pregnancy, childbirth, or pregnancy-related conditions, genetic information, or other bases protected by applicable federal, state, or local law.
Utah Valley University's dedication to exceptional care offers quality service and benefits to employees while staying committed to meeting the needs of a diverse workforce.

UVU is pleased to offer a competitive and comprehensive benefits package that supports employees and their family's overall physical and mental health, protects their income in case of unforeseen illness and life events, and assists in building financial security for retirement and the future.

Highlights from Utah Valley University's benefits package include:

• Medical network and plan options with low employee premiums
• Employer HSA contribution for those that elect the university's High-Deductible Health Plan
• Other tax advantage, reimbursement account options (i.e. Flexible Spending Account & Dependent Care)
• Dental and vision plan options
• Incentivized wellness program
• Employer paid basic life, Accidental Death and Dismemberment (AD&D), and Long Term Disability (LTD) coverage
• Employee Assistance Program (EAP)
• 401(a) Defined Contribution Plan with an employer contribution of 14.2% based on employee's compensation (100% vested on first day of full-time employment)
• Undergraduate tuition remission benefit waiving up to 18 credit hours (each semester) for employees and their eligible dependents (spouses & children dependents unmarried and up to age 26)
• Generous leave package which includes sick, vacation (staff only), and personal leave; 13 paid holidays; paid medical maternity and parental leave

For more information about the benefits offered, visit
01

Do you meet the required qualifications as outlined: Graduation from an accredited institution with a bachelor's degree in a related discipline, plus three years of staff-level experience or an equivalent combination of education and/or experience related to the Summary of Duties totaling seven years?

• Yes
• No

02

What is your highest level of education?

• High School or equivalent
• Associates
• Bachelors
• Masters
• Ph.D.
• Ph.D. (abd)
• Juris Doctorate

03

How many years of experience do you have in this type of position?

• 1
• 2
• 3
• 4
• 5
• 6
• 7
• 8+

Required Question