Director, U.S. Public Policy

Whatnot

$145K — $175K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of public policy or government affairs experience with U.S. federal and state governments.
  • Strong judgment on regulatory issues impacting Whatnot; can distinguish priority risks from noise.
  • Proven ability to build and maintain relationships with policymakers and industry groups; existing network preferred.
  • Excellent written and verbal communication skills; adept at reading subtext in policy discussions.
  • Ability to shift between strategic planning and execution efficiently.
  • Collaborative mindset with experience working closely with diverse teams including Legal and Product.

Responsibilities

  • Lead advocacy efforts for Whatnot across the U.S., positioning the company as a key voice in live shopping.
  • Establish and nurture relationships with policymakers, regulators, and civil society organizations.
  • Track and analyze legislative developments at federal and state levels, assessing their implications for Whatnot.
  • Provide strategic advice to senior leadership on policy proposals, clarifying potential impacts.
  • Represent Whatnot as a credible partner in discussions around e-commerce and consumer protection.
  • Oversee coordination with external consultants and advisors to align with Whatnot's policy goals.
  • Work with cross-functional teams to update narratives and prepare for emerging policy challenges.

Benefits

  • Generous Holiday and Time off Policy.
  • Health Insurance options including Medical, Dental, Vision.
  • Work From Home Support with a home office setup allowance and monthly allowances for cell phone and internet.
  • Care benefits including wellness and childcare allowances, plus a lifetime benefit for family planning expenses.
  • Retirement options including a 401k with an employer match and international pension plans.
  • Monthly allowance to dogfood the app, encouraging employees to actively use Whatnot.
  • Paid Parental Leave of 16 weeks with gradual return to work.
Full Job Description
Role

We are looking for an experienced public policy strategist and advocate to lead Whatnot's public policy work across the U.S. You'll create and execute Whatnot's public policy and government engagement strategy, introduce Whatnot and live shopping to policymakers and external partners, and help shape the regulatory environment in which we operate.

You will work collaboratively with cross-functional colleagues across the business - including Legal, Communications, Product, Trust & Risk, Tax, and our Go-To-Market teams - to analyze proposed legislation and regulation, assess the impact on Whatnot, and develop and execute an appropriate response.

This role is a great fit if you are energized by both big-picture strategy and hands-on execution. You are an avid storyteller who can communicate clearly in writing and in person, and you are excited about being part of the growth of live shopping and the future of commerce.

The Director, U.S. Public Policy will report to the Head of Global Public Policy.

You will:
  • Lead Whatnot's advocacy across the U.S., articulating how Whatnot supports sellers and buyers across America and becoming an authoritative voice on live shopping and marketplace platforms.
  • Build and maintain trusted relationships with key policymakers, regulators, and government officials, as well as with business associations, civil society organizations, and other third parties.
  • Monitor and interpret policy and regulatory developments at the federal and state level, collaborating with teams across Whatnot to understand the impact on our product, operations, and sellers.
  • Advise senior leadership on the implications of key policy and regulatory proposals, providing clear recommendations and framing trade-offs.
  • Position Whatnot as a credible, constructive partner on topics such as e-commerce, shipping and customs, product safety, platform liability, and consumer protection.
  • Manage and coordinate external consultants and advisors in Washington, D.C. and key states, ensuring they are aligned with Whatnot's priorities and messaging.
  • Collaborate closely with the Head of Global Public Policy and cross-functional partners to set priorities, refine narratives, and prepare for emerging issues.

Team members in this role must live within commuting distance of Washington, D.C. Travel within the U.S. and periodic international travel will be required.

You

People who do well at Whatnot tend to be comfortable figuring things out as they go, biased toward action, and genuinely curious about what they're building. They care more about outcomes than credit and stay close to the product and the people using it.

As our Director, U.S. Public Policy, you should have:
  • 7+ years of public policy or government affairs experience with U.S. federal government and state governments.
  • Strong policy judgment and subject-matter fluency across issues relevant to Whatnot, with a clear sense of where risk is truly material, what's just noise, and when and where to engage.
  • Experience building and sustaining trusted relationships with policymakers, regulators, industry groups, and civil society - with either an existing network or the ability to build one quickly.
  • Clear, effective written and oral communication skills and an instinct for reading subtext in complex policy debates and stakeholder conversations.
  • Comfort moving seamlessly from defining strategy to executing it.
  • A collaborative approach to driving outcomes, with experience partnering closely with Legal, Product, Comms, and external consultants.


Benefits
  • Generous Holiday and Time off Policy
  • Health Insurance options including Medical, Dental, Vision
  • Work From Home Support
    • Home office setup allowance
    • Monthly allowance for cell phone and internet
  • Care benefits
    • Monthly allowance for wellness
    • Annual allowance towards Childcare
    • Lifetime benefit for family planning, such as adoption or fertility expenses
  • Retirement; 401k offering for Traditional and Roth accounts in the US (employer match up to 4% of base salary) and Pension plans internationally
  • Monthly allowance to dogfood the app
    • All Whatnauts are expected to develop a deep understanding of our product. We're passionate about building the best user experience, and all employees are expected to use Whatnot as both a buyer and a seller as part of their job (our dogfooding budget makes this fun and easy!).
  • Parental Leave
    • 16 weeks of paid parental leave + one month gradual return to work *company leave allowances run concurrently with country leave requirements which take precedence.

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