Dentsu America

Director, Technology Strategy

Dentsu America$113K — $158K *
US-AnywhereRemote in Maryland, US
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of consulting experience in technology or marketing
  • Senior-level knowledge of CRM and customer experience technology
  • Expertise in relational databases and analytics tools
  • Experience leading and managing diverse teams
  • Proficiency in Excel, PowerPoint, Lucidchart, and Miro
  • Bachelor's degree from an accredited institution
  • Willingness to travel up to 25% for client engagements

Responsibilities

  • Provide expertise on marketing technology components
  • Connect technology goals to client needs through storytelling
  • Manage client relationships and expectations
  • Lead delivery efforts, partnering with engagement team members
  • Conduct discovery meetings with clients and partners
  • Deliver industry-leading insights on customer experience technology
  • Support business development as a technology strategy SME

Benefits

  • Medical, vision, and dental insurance
  • Life insurance
  • Short-term and long-term disability insurance
  • 401k
  • Flexible paid time off
  • At least 15 paid holidays per year
  • Paid parental leave
Full Job Description

Job Description:

WE WELCOME REMOTE U.S.-BASED CANDIDATES

As our new Technology Strategy Director, you will report to the Senior Director/ VP, Technology Strategy, and partner with other senior leaders, analysts and managers on each project. You will be called to master our frameworks and develop an advanced understanding of how the entire marketing technology stack comes together to promote our client's vision. You will work across industries with subject matter experts and expertise to come together in sound consulting deliverables informing planning, main decisions and technical implementations. 

You Will:

  • Provide expertise, vendor knowledge, and industry best practices across digital technology components including: Identity Resolution, Data Management and Architecture, Analytics/ Measurement & Reporting, Artificial Intelligence and Modeling, Audience Management, Testing and Optimization, Content Management and Delivery, Channel Personalization, Demand Generation, and AdTech 

  • Connect technology capability goals to our needs and build compelling stories to explain value

  • Build relationships and manage client expectations by facilitating and driving client meetings and discussions

  • Lead daily delivery efforts partnering with the engagement team members to complete materials in PowerPoint, excel (can maintain spreadsheets), and Lucidchart.

  • Lead discovery meetings with clients, new partners, vendors or subject matter experts taking notes, gathering documentation and identifying follow-ups

  • Bring an industry-leading perspective / POV about an important area of the customer experience technology stack and create expertise

  • Provide opinions and recommendations in all manner of marketing-related technology use cases

  • Lead consulting engagements by building the storytelling and developing recommendations for how to best use information and technology to guide programs across all channels and media

  • Manage consulting analysts to guide work product development, coach storytelling skills, and educate on technology capabilities

  • Leverage existing frameworks and gather important assets and materials 

  • Oversee internal projects to improve the offerings and capabilities of the team including bringing new consulting engagements to leadership for consideration

  • Develop materials to illustrate and educate teams on how CX technology components work together to support evolved customer experiences

  • Support business development opportunities across variety of industries as a technology strategy subject matter expert (SME) or finding opportunities within existing clients

You Have:

  • 10+ years of experience consulting within technology or marketing OR 10+ years of experience working in a digital agency operating marketing technology in a specific field 

  • Senior knowledge of Customer Relationship Marketing (CRM) technical concepts, customer experience technology, including loyalty, service, commerce, content, analytics and cloud technologies

  • Expert knowledge in a focused capability or capabilities around relational databases, customer data integration, analytic modeling, campaign management, content management, commerce, loyalty, messaging, service and business intelligence systems will be evaluated

  • Experience managing people and leading a diverse team

  • Expert proficiency in excel (can maintain spreadsheets), PowerPoint, Lucidchart, Miro and Vizio 

  • Bachelor's degree from an accredited college/university 

  • Ability to travel for clients up to 25% 

Additional Qualifications (It's advantageous if you have these!):

  • Deep understanding and proficiency in how a technology ecosystem works and is implemented to be used by marketing/business teams, including platforms such as, Email Service Platform, CDP, Digital Asset Manager, Data Lake, or ID Resolution technology. This should include major requirements for successful implementation and the problems a technology is built to resolve. It may also include an understanding of different vendors for a technology and how they each provide unique solutions in the larger marketplace for the technology

  • Success in leading consulting work for clients and providing presentations and deliverables to a client

  • Demonstrated experience in testing, expanding, and correcting one's personal knowledge of a topic to improve existing skills

  • Desire to understand client systems and challenges naturally enough to provide insightful, nuanced, and recommendations specific to the client.

The annual salary range for this position is $113,000-$158,000. Placement within the salary range is based on a variety of factors, including relevant experience, knowledge, skills, and other factors permitted by law.

Benefits available with this position include:

• Medical, vision, and dental insurance,

• Life insurance,

• Short-term and long-term disability insurance,

• 401k,

• Flexible paid time off,

• At least 15 paid holidays per year,

• Paid sick and safe leave, and

• Paid parental leave.

Dentsu also complies with applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act, in accordance with its plans and policies. For further details regarding Dentsu benefits, please visit.

To begin the application process, please click on the Apply button at the top of this job posting. Applications will be reviewed on an ongoing basis, and qualified candidates will be contacted for next steps.

#LI-REMOTE #LI-MERKLE

Location:

USA - Remote - Maryland

Brand:

Merkle

Time Type:

Full time

Contract Type:

Permanent

About Dentsu America

Dentsu is a Japanese public relations and advertising firm that offers communication-related solutions and services such as management and business consulting.

Dentsu Careers

There has never been a more opportune time to join the dynamic team at Dentsu—the forefront leader in digital marketing and advertising services.

Opportunities Await

Dentsu offers a plethora of job opportunities designed to foster professional growth and innovation. Join a team that is committed to transforming the landscape of digital media and communications.

Transform Your Career

Dentsu’s market-leading position enables its team to help some of the most well-known companies navigate the complexities of digital marketing with cutting-edge solutions. At the intersection of technology, industry expertise, and digital innovation, Dentsu stands as a beacon of leadership and professional development.

Engage in Meaningful Work

Collaborate with over 60,000 professionals globally, who are dedicated to pioneering change and driving diversity in the digital space. Dentsu provides a platform for its team to influence major brands and industries profoundly.

Innovative Employment and Internship Opportunities

Whether looking for a full-time position or an internship, Dentsu offers roles that challenge the norms and encourage out-of-the-box thinking. Employment at Dentsu means contributing to projects that harness innovation and creativity.

Cultivate Essential Skills

Dentsu is a place where skills are honed and excellence is nurtured. The company offers extensive training programs, including leadership development and diversity training, ensuring that every team member can achieve their career aspirations.

Experience the Dentsu Culture

Dentsu is celebrated for its inclusive culture and commitment to employee benefits and well-being. The company fosters an environment where all team members can thrive both professionally and personally.

Networking and Professional Growth

The growth of Dentsu’s team members is propelled by unparalleled opportunities for networking and career advancement. The company’s global presence offers unique opportunities for cross-cultural collaborations and insights.

Join Dentsu’s Team

Explore the various positions available that match your skills and interests. Dentsu is continuously on the lookout for passionate, curious, and innovative team players.

Stay Informed

Keep up to date with career tips, industry insights, and the latest innovations at Dentsu—all from the perspectives of the people who work there.

READ CAREERS BLOG

Job Alert Emails

Customize your subscription to receive job alerts, the latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Dentsu.

SEARCH DENTSU JOBS

Dentsu invites professionals to explore job opportunities, engage in a culture of innovation, and advance their careers within a global leader in digital marketing and advertising services.
Learn more about Dentsu America
Size
64,832 employees
Industry
Founded
1901
NASDAQ

Similar Jobs

More Jobs at Dentsu America

More Business Services Jobs

Find similar Director, Technology Strategy jobs: