Kyndryl Holdings, Inc.

Director, Technical Solution Manager

Kyndryl Holdings, Inc.$161K — $290K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 8+ years in IT service management, sourcing, or strategy
  • Experience designing technical solutions for customer needs
  • Familiarity with IT domains: infrastructure, cloud, networking, cybersecurity, enterprise systems
  • Strong problem-solving skills with a focus on practical solutions
  • Proficient in creating documentation: scope definitions, assumptions, cost models
  • Collaborative experience with sales, delivery, and technical teams
  • Willingness to travel up to 50%.

Responsibilities

  • Develop domain-specific solutions aligning customer needs with Kyndryl services
  • Analyze customer requirements to create solution architectures and cost models
  • Articulate business value and technical trade-offs in solution strategy discussions
  • Collaborate with stakeholders to gather necessary technical inputs and assumptions
  • Own solution documentation and contribute to bid proposals
  • Participate in customer meetings to convey solution designs and expected outcomes
  • Refine solutions and identify risks to support deal progression.

Benefits

  • Comprehensive medical and dental coverage
  • Disability benefits
  • Retirement benefits
  • Paid leave and time off
  • Eligibility for discretionary annual bonus program
  • Participation in sales commission plan for eligible roles.
Full Job Description
The Role

Your role
As a Solutions Specialist - Incentive, you will focus on designing, shaping, and presenting domain specific technology solutions that address customer business and technical requirements. This role centers on solution definition, cost modeling, and value articulation across infrastructure, project, and consulting services. You will work closely with internal solutioning and sales partners and engage directly with customers to translate complex requirements into clear, deliverable solutions.

What you will do
  • Develop domain specific solutions that align customer requirements with Kyndryl services and capabilities
  • Analyze customer business and technical needs and convert them into solution architectures and cost models
  • Support solution strategy discussions by clearly articulating business value, technical trade offs, and delivery considerations
  • Collaborate with internal stakeholders to gather technical inputs, assumptions, and constraints required for proposals
  • Contribute to bid and proposal development by owning solution documentation and presentations
  • Participate in customer meetings to explain solution design, scope, and outcomes in practical terms
  • Support deal progression through solution refinement, risk identification, and handover readiness


Required skills and experience
  • Minimum of 8+ years of experience in IT service management, IT sourcing, or IT strategy
  • Experience designing and building technical solutions based on customer requirements
  • Understanding of IT domains including infrastructure management, cloud computing, networking, cybersecurity, and enterprise systems
  • Ability to analyze complex problems and propose scalable, practical solutions
  • Experience creating solution documentation such as scope definitions, assumptions, and cost models
  • Experience working with cross functional teams across sales, delivery, and technical practices
  • Ability to travel up to 50%


Preferred skills and experience
  • Experience in a consulting or advisory role supporting customer solution design
  • Knowledge of hybrid and cloud architecture design
  • Experience supporting sales pursuits through presentations, proposals, or solution workshops


Compensation

The compensation range for the position in the U.S. is $161,520 to $290,760 based on a full-time schedule. Your actual compensation may vary depending on your geography, job-related skills and experience. For part time roles, the compensation will be adjusted appropriately. The pay or salary range will not be below any applicable state, city or local minimum wage requirement.

There is a different applicable compensation range for the following work locations:

California (San Francisco Bay Area): $193,920 to $348,840

California (All Other): $177,720 to $319,800

Colorado: $161,520 to $290,760

Massachusetts: $161,520 to $319,800

New York City: $193,920 to $348,840

Washington: $177,720 to $319,800

Washington DC: $177,720 to $319,800

This position will be eligible for Kyndryl's discretionary annual bonus program, based on performance and subject to the terms of Kyndryl's applicable plans. You may also receive a comprehensive benefits package which includes medical and dental coverage, disability, retirement benefits, paid leave, and paid time off. Note: If this is a sales commission eligible role, you will be eligible to participate in a sales commission plan in lieu of the annual discretionary bonus program.

Applications will be accepted on a rolling basis.

Get Referred!
If you know someone that works at Kyndryl, when asked 'How Did You Hear About Us' during the application process, select 'Employee Referral' and enter your contact's Kyndryl email address.

About Kyndryl Holdings, Inc.

Kyndryl is an IT transformation services company. They offer network services, business resilience, and hybrid cloud solutions. Their services include applications, core enterprise and zcloud, the digital workplace, security and resiliency, cloud, data, and AI, network, and edge. They committed to the health and continuous improvement of the vital systems at the heart of the digital economy.

Kyndryl Holdings, Inc. Careers

Join the Pioneering Team at Kyndryl Holdings, Inc. At Kyndryl Holdings, Inc., we are at the forefront of technological innovation and service excellence, making this an ideal time to join our global team. As a leader in IT infrastructure services, we offer unparalleled job opportunities that propel your career to new heights. Work You’ll Do Embark on a career with Kyndryl Holdings, Inc. and be part of a team that transforms businesses and industries worldwide. Our professionals are not just part of a company; they are essential drivers of innovation and growth. With a commitment to leadership and diversity training, Kyndryl Holdings, Inc. stands out as a beacon of professional development and innovation in the tech industry. Our culture is built on the principles of open collaboration, leadership, and respect for diversity, ensuring a welcoming environment for all employees. Join our team and contribute to our mission of delivering high-quality solutions across various industries. At Kyndryl Holdings, Inc., your skills will be honed through challenging projects and a collaborative team environment. Innovative Work At Kyndryl Holdings, Inc., innovation isn't just a buzzword—it's the cornerstone of everything we do. With a focus on cutting-edge technology and industry expertise, our team is equipped to tackle some of the most critical challenges facing businesses today. Be Part of a Great Team Kyndryl Holdings, Inc. is not just about individual growth; it’s about collective success. The synergy of our team’s diverse skills leads to groundbreaking solutions and industry leadership. Our commitment to employee benefits and a supportive culture makes Kyndryl Holdings, Inc. a top choice for professionals seeking meaningful and rewarding careers. Future-Proof Your Career With Kyndryl Holdings, Inc., the path to professional advancement is clear. Our career development programs offer extensive training, certification support, and opportunities for growth, ensuring that your career trajectory is always upward. Explore Job Opportunities Whether you’re looking for a full-time position, an internship, or leadership roles, Kyndryl Holdings, Inc. offers a range of employment opportunities to match your career aspirations. Enhance your resume through hands-on experience that sets you apart in the job market. Kyndryl Holdings, Inc. Careers Network Stay connected with Kyndryl Holdings, Inc. through our dedicated careers network. Search open positions that align with your skills and interests. We are continuously hiring creative, curious, and motivated individuals who are ready to drive success in a dynamic work environment. Keep Up to Date Stay informed with the latest career tips, industry insights, and professional growth opportunities available at Kyndryl Holdings, Inc. Our careers blog provides valuable information to help you navigate your job search, prepare for interviews, and excel in your career. Job Alert Emails Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Kyndryl Holdings, Inc. Join Kyndryl Holdings, Inc. today and be part of a team that values innovation, leadership, and a diverse skill set in driving technological advancements and business success.
Learn more about Kyndryl Holdings, Inc.
Market Cap
$2.5 billion
Industry
NASDAQ

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