Director, Talent Readiness

Chick-fil-A

• $120K — $150K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Deep expertise in succession planning, organizational development, and performance management.
  • Proven experience in designing and leading focus groups with actionable recommendations.
  • Demonstrated success in leading and developing high-performing teams.
  • Strong executive presence to influence leaders and align diverse stakeholders.
  • Experience in designing and implementing organization-wide programs.
  • Ability to translate strategic vision into operational plans and measurable outcomes.
  • Strong consulting skills with a passion for continuous improvement.

Responsibilities

  • Design successor development strategies, including development plans and targeted capability-building experiences.
  • Oversee executive coaching and mentoring frameworks, matching leaders with appropriate coaches and mentors.
  • Implement leadership assessment strategies, such as 360 feedback, to support successor readiness.
  • Act as a trusted advisor to calibrate talent decisions and strengthen leadership capabilities.
  • Deliver integrated solutions to help staff achieve their highest potential and meaningful careers.

Benefits

  • Opportunity to shape leadership continuity and talent development strategies.
  • Collaboration with senior leaders and HR partners on strategic initiatives.
  • Access to a team of subject matter experts in talent development.
  • Engagement in continuous improvement and professional growth opportunities.
Full Job Description
Overview

The Talent Readiness leader is responsible for developing and executing the organization’s strategy for leadership continuity, capability building, and integrated talent development. This role oversees succession planning, successor development, and the alignment of careers, performance, and development practices for staff. The leader guides a team of subject matter experts who design and deliver practical, connected solutions that strengthen leader readiness and support staff growth. Working closely with HR partners and senior leaders, this role ensures talent strategies are aligned with long-term organizational priorities and future leadership and staff needs.

Responsibilities
  • Design successor development strategies including in development plans, stretch assignments, rotations and targeted capability building experiences.
  • Oversee executive coaching and mentoring frameworks, including matching leaders with internal or external coaches and mentors.
  • Design and implement leadership assessment strategies such as 360 feedback and industry tools to support successor development and readiness.
  • Serve as a trusted advisor and expert to calibrate talent decisions, build leadership bench and strengthen capability.
  • Deliver integrated solutions and points of view to help staff contribute at their highest level, develop for today and the future and have fulfilling, meaningful careers.
Required Qualifications (Knowledge, Skills, & Abilities)
  • Deep expertise in succession, org development, learning and development, performance management.
  • Experience designing and leading focus groups and delivering relevant recommendations aligned to the culture and values.
  • Demonstrated success leading and developing high-performing teams.
  • Strong executive presence with the ability to influence leaders and drive alignment across diverse stakeholders.
  • Experience designing and implementing org-wide programs
  • Ability to translate strategic vision into operational plans, processes, tools, and measurable outcomes.
  • Strong consulting capability
  • Ability to thrive in ambiguity and lead through evolving business needs and priorities.
  • Strong written and verbal communication skills, including executive-level presentations and storytelling.
  • Passion for continuous improvement and helping leaders and teams achieve their highest levels of effectiveness.
Preferred Qualifications (Knowledge, Skills, & Abilities)
  • Strategic talent planning and workforce insight
  • Talent analytics
  • Leadership team development
Required Years of Experience10 Travel Requirements10% Required Level of EducationBachelor's degree or equivalent experience Preferred Level of EducationMaster's Degree Major/ConcentrationHR, Psychology, Business Preferred Major/ConcentrationIO psychology, Org Development/Effectiveness, or Human Resources Development Relocation Assistance ProvidedNo

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