Director Talent & Organizational Effectiveness

OCS Ontario Cannabis Store

$126K — $190K *
Business Services
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Human Resources, Organizational Development, Psychology, or Business Administration; Master's preferred.
  • 9+ years in HR, Talent Management, or Organizational Development roles.
  • Proven experience in designing leadership models and succession planning processes.
  • 3+ years in a leadership role overseeing people and budget management.
  • Demonstrated experience with employee engagement strategies and executive-level reporting.
  • Experience in managing a Learning & Development function and external vendors.
  • Exceptional stakeholder management and influencing skills.

Responsibilities

  • Develop and implement a leadership model aligned with mission and values.
  • Define leadership competencies reflecting organizational values and expected behaviors.
  • Lead succession planning strategy and associated governance.
  • Partner with senior leaders to identify and develop high-potential diverse talent.
  • Embed leadership expectations into recruitment and performance management practices.
  • Oversee leadership development and Learning & Development initiatives.
  • Lead engagement strategy, including survey design and reporting.

Benefits

  • Full-time, permanent employment with a structured work schedule.
  • Work location in Toronto, ON, with rare travel within the GTA for team engagement.
  • Opportunity to lead strategic initiatives in talent and organizational effectiveness.
  • Access to a comprehensive learning and development strategy.
  • A role that champions inclusion and equitable practices within the organization.
Full Job Description
About the Role

We're looking for a Director, Talent & Organizational Effectiveness who will lead the design and execution of an integrated talent strategy that builds leadership capability, fosters an inclusive and equitable culture, and enables organizational success in delivering on its mission and strategic plan.

This role defines what great leadership looks like translating values into a clear leadership model, competencies, and inclusive leadership expectations and ensures these are embedded across hiring, development, performance, and succession practices.

As a champion of employee engagement, culture, and inclusion, the Director leads the engagement strategy, including survey design, reporting, and enterprise insights. Leading the Learning & Development and Talent Acquisition functions, and accountable for budget and vendor strategy, this role combines strategic leadership with practical delivery and provides regular insights and recommendations to senior leadership and governance bodies.

About Your Day
  • Develop and implement an enterprise-wide leadership model aligned with mission, values, and strategic priorities, with a strong emphasis on inclusive leadership and high performance
  • Define and evolve leadership competencies that reflect organizational values, equity, and expected behaviours at all levels
  • Lead the organization's succession planning strategy, including frameworks, processes, and governance
  • Partner with senior leaders to identify high-potential talent and strengthen diverse leadership pipelines
  • Embed leadership expectations into recruitment, performance management, and succession practices
  • Lead and develop the Learning & Development team, setting direction, building capability, and ensuring high impact delivery
  • Design and implement a segmented learning strategy aligned to leadership levels, workforce groups, and organizational priorities
  • Oversee leadership development programs, including inclusive leadership capability building
  • Manage the L&D budget and vendor strategy, including learning platforms and external partners
  • Establish success measures and continuously improve learning effectiveness
  • Lead the enterprise engagement strategy, including survey design, deployment, and governance
  • Lead engagement analysis, reporting, and insight generation for executive leadership and the board
  • Present engagement, culture, and inclusion insights, trends, and recommendations to senior leadership
  • Translate engagement and inclusion data into clear, actionable priorities and track progress over time
  • Champion a culture of inclusion, belonging, and high engagement aligned with organizational values
  • Partner across the organization to embed equity, inclusion, and belonging into leadership practices and employee experience
  • Equip leaders with tools and guidance to foster inclusive, high-performing teams
  • Monitor external workforce trends and emerging skills, including diversity and labour market insights, to inform strategy
  • Identify organizational capability gaps and systemic barriers, recommending forward-looking and equitable solutions
  • Support workforce planning with a focus on future-ready skills
  • Leverage workforce data and analytics (including DEI metrics) to guide decisions and measure organizational impact
  • In conjunction with HR; Hire, develop and inspire a highly qualified team of professionals. Foster a culture of innovation, transparency, and accountability within the department and throughout the OCS.
  • Leverage OCS Core Competencies to support people leadership objectives.
  • Engage in capacity planning exercises and ensure team is set up for success given competing priorities
  • Oversee continued delivery of effective talent acquisition programs and capabilities


About You
  • Bachelor's degree or equivalent in one of the following: Human Resources, Organizational Development, Psychology/Industrial-Organizational Psychology or Business Administration
  • Master's in Organizational Development, Leadership, or Industrial or Organizational Psychology or MBA is preferred
  • 9+ years in HR, Talent Management, Organizational Development, or related
  • Proven experience designing leadership models, competency frameworks, and succession planning processes
  • 3+ years in a leadership role with responsibility for people, budget, and enterprise initiatives
  • Demonstrated ownership of employee engagement strategy, including surveys, reporting, and executive-level presentations
  • Experience leading a Learning & Development function and managing external vendors
  • Strong ability to translate strategy into practical, scalable solutions
  • Exceptional stakeholder management, communication, and influencing skills

About the Job
  • Location: Toronto, ON near York Mills and Yonge Street
  • Hours of Work: 36.25 a week
  • Employment Type: Full-Time, Permanent
  • Required Travel: Rare, usually within the GTA

Compensation

The target hiring range for this position is $145,000-$180,000. This is a pay grade 10A role, with a salary range of $ $126,739.26- $190,213.97. Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

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