Role SummaryRaceTrac is building the talent capabilities needed to support our continued growth. The Director, Talent & Development leads the strategy, design, and evolution of our enterprise talent programs, including performance management, succession planning, leadership development, and employee growth.
Partnering closely with senior leaders, HR Business Partners, Talent Acquisition, and HR Technology, this role helps ensure we attract, develop, and advance the talent needed to build a high-performing, future-ready organization.
Why This Role MattersAs RaceTrac continues to grow, this role will help:
- Strengthen leadership pipelines for critical roles.
- Build a more effective and consistent performance culture.
- Increase visibility into succession readiness and bench strength.
- Expand development opportunities across all employee populations.
- Connect talent planning, leadership development, internal mobility, and hiring strategies.
Key Capabilities:Strategic Leadership- Balances long-term vision with disciplined execution.
- Aligns talent strategies with business priorities.
- Uses data and insights to drive decisions and continuous improvement.
Talent Development Expertise- Deep expertise in performance management, succession planning, talent reviews, and leadership development.
- Builds practical, scalable solutions that strengthen organizational capability.
- Creates a culture of continuous learning and growth.
Influence & Partnership- Builds credibility with senior leaders and stakeholders.
- Leads through influence and drives alignment across the organization.
- Champions change and adoption of new initiatives.
People Leadership- Develops high-performing teams and future leaders.
- Fosters accountability, collaboration, and inclusion.
- Builds strong partnerships across HR and the business.
Success Measures (First 6-12 Months)- Improved adoption and effectiveness of performance management practices.
- Stronger succession pipelines and increased visibility into bench strength.
- Enhanced leadership and employee development offerings.
- Consistent enterprise talent processes and operating rhythms.
- Actionable talent insights that support business decisions.
- Trusted partnerships with leaders, HR Business Partners, and Talent Acquisition.
Who You'll Work WithThis role reports to the
Executive Director, Talent & Culture and partners closely with:
- Executive and senior business leaders
- HR Business Partners
- Talent Acquisition
- HR Technology and Workforce Analytics
- Compensation and Total Rewards
- Operations, Restaurant, Distribution, and Corporate leaders
Responsibilities:
Key Responsibilities- Lead RaceTrac's enterprise talent strategy across performance management, succession planning, leadership development, and employee development.
- Serve as a trusted advisor to senior leaders on talent, organizational effectiveness, and workforce readiness.
- Design and continuously improve performance management processes that drive accountability and results.
- Lead enterprise succession planning and talent review processes, including identification of critical roles, talent risks, and leadership pipelines.
- Develop scalable leadership and employee development programs that build organizational capability.
- Own the annual talent operating rhythm, aligning performance, development, succession, and workforce planning activities.
- Partner with Talent Acquisition to align internal mobility, succession planning, and external hiring strategies.
- Leverage talent analytics and insights to inform decisions and measure organizational health.
- Partner with HR Technology to optimize talent systems, reporting, and adoption.
- Lead and develop a high-performing Talent & Development team and foster strong partnerships across HR and the business.
Qualifications:
Required Skills & Experience- Bachelor's degree in Human Resources, Organizational Development, Business Administration, or a related field.
- 10+ years of progressive experience in Talent Management, Learning & Development, Organizational Development, or HR leadership.
- Proven experience designing and leading enterprise talent programs, including performance management, succession planning, and leadership development.
- Strong business acumen with the ability to translate strategy into scalable solutions.
- Experience influencing senior leaders and leading organizational change.
- Demonstrated success building and developing high-performing teams.
- Strong communication, analytical, and stakeholder management skills.
Preferred Skills- Master's degree in a related field.
- Experience supporting large, multi-site organizations with frontline and corporate employee populations.
- Experience in retail, convenience, restaurant, hospitality, distribution, or similarly complex environments.
- Experience implementing or optimizing talent management technology.
- Professional certifications in talent management, coaching, leadership development, or organizational development.
