Hims & Hers

Director, Talent Acquisition Operations & Enablement

Hims & Hers$120K — $160K *
US-AnywhereRemote in United States
Staffing
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of experience in Talent Acquisition with leadership roles
  • Proven track record in building TA infrastructure in high-growth environments
  • Deep familiarity with TA technology and ATS management
  • Experience managing vendor relationships and contract negotiations
  • Strong data fluency with a focus on actionable metrics
  • Ability to operate strategically while executing hands-on

Responsibilities

  • Lead all recruiting operations and ensure a high-quality candidate experience
  • Own and optimize the TA technology stack and drive user adoption
  • Manage TA vendor relationships and oversee performance and budgets
  • Build proactive pipeline capabilities and scale offshore sourcing
  • Develop training programs and toolkits for recruiters and hiring managers
  • Provide strategic oversight of the Employer Brand function
  • Define and own TA analytics, translating data into actionable insights
  • Lead and develop a high-performing team across various TA functions

Benefits

  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats
Full Job Description
About the Role:

Hims & Hers is scaling fast and our Talent Acquisition function needs to operate like the competitive advantage it is. Reporting to the VP, Talent, you will own the end-to-end infrastructure that powers how we attract, engage, and hire: the systems, processes, data, sourcing capability, and employer brand that make great recruiting possible at scale. This is a senior operational leadership role for someone who thrives at the intersection of strategy and execution.

You Will:
  • Lead all recruiting operations across the full hiring lifecycle; owning process design, coordination, SLAs, and operational standards that create a consistent, high-quality experience for candidates and hiring teams
  • Own and optimize the TA technology stack, driving adoption, data integrity, and continuous improvement across all recruiting systems and integrations
  • Manage all TA vendor relationships-job boards, sourcing tools, background check providers, and staffing partners-including contract negotiations, performance management, and budget accountability
  • Lead the talent sourcing function, building proactive pipeline capability across priority hiring segments and scaling offshore sourcing as a cost-effective complement to the domestic team
  • Build and deliver recruiter and hiring manager enablement programs. Examples include training, playbooks, and toolkits that raise the quality and consistency of every hire
  • Provide strategic direction and oversight to the Employer Brand function, leading the build-out of Hims & Hers' employer brand presence across content, career site, and candidate communications
  • Define and own TA analytics and reporting-translating pipeline, source, and efficiency data into insights that drive decisions for the team and senior leadership
  • Lead, develop, and scale a high-performing team spanning operations, coordination, sourcing, and employer brand, fostering a culture of ownership, innovation, and continuous improvement


You Have:
  • 10+ years of experience in Talent Acquisition, with meaningful leadership responsibility across recruiting operations, systems, or enablement
  • A proven track record of building and scaling TA infrastructure-processes, technology, and programs-in a high-growth, distributed environment
  • Deep familiarity with the TA technology landscape and demonstrated experience owning an ATS and driving system adoption across a recruiting organization
  • Experience managing TA vendor relationships, including negotiations, performance accountability, and budget oversight
  • Strong data fluency-you know which metrics matter, how to build reporting that drives action, and how to communicate the story behind the numbers
  • Strong operator mindset with the ability to move between strategy and hands-on execution, and a track record of building cross-functional partnerships with Finance, Legal, HR, and business leaders


Our Benefits (there are more but here are some highlights):
  • Competitive salary & equity compensation for full-time roles
  • Unlimited PTO, company holidays, and quarterly mental health days
  • Comprehensive health benefits including medical, dental & vision, and parental leave
  • Employee Stock Purchase Program (ESPP)
  • 401k benefits with employer matching contribution
  • Offsite team retreats


We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply-even if you're not sure if your background or experience is a perfect match.

About Hims & Hers

Hims & Hers is a telehealth company that provides personalized healthcare services to consumers. The company offers a range of products and services, including prescription medications, over-the-counter treatments, and medical consultations. Hims & Hers was founded in 2017 and is headquartered in Los Angeles, California.
Learn more about Hims & Hers
Size
500 employees
Industry
Net Income
-$39 million
Founded
2017
5 Year Trend
+100%
Revenue
$69 million
NASDAQ

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