Overview

Description

The Director, Supply Chain Resiliency & Procurement Reconciliation is responsible for safeguarding the organization's access to essential supplies while ensuring the financial integrity of procurement processes.

This role develops and executes strategies to build a resilient supply chain, proactively identifies and mitigates supply risks, and supports continuity planning for critical goods and services.

The Director also provides leadership over procurement reconciliation functions, including Accounts Payable and Purchasing discrepancy resolution.

This includes oversight of invoice mismatches, pricing errors, quantity variances, service delivery issues, and other reconciliation matters that impact purchasing accuracy, vendor compliance, and payment integrity.

This position requires strategic leadership, strong operational discipline, and the ability to partner across Supply Chain, Purchasing, Accounts Payable, Receiving, Finance, clinical departments, operational leaders, suppliers, and other stakeholders.

The Director drives process improvement, technology adoption, risk mitigation, team development, and continuous improvement across supply resiliency and procurement reconciliation functions.

Supply Resiliency

1. Develops, implements, and manages comprehensive supply chain resiliency strategies to minimize the impact of potential disruptions, including natural disasters, geopolitical events, pandemics, supplier failures, and other supply chain risks
2. Conducts risk assessments across the supply chain to identify critical vulnerabilities and develop mitigation plans
3. Establishes and maintains strong relationships with key suppliers to foster collaboration and support continuity of supply
4. Identifies and qualifies alternative sources for critical supplies and services to build a diversified supplier base
5. Monitors global supply chain trends, market conditions, supplier risks, and regulatory changes to anticipate potential impacts on supply availability
6. Collaborates with clinical, operational, and finance teams to understand future needs and integrate resiliency planning into organizational strategy
7. Partners with inventory leaders to support inventory strategies for essential items, including safety stock, strategic reserves, and critical supply planning

Procurement Reconciliation

1. Leads, mentors, and manages teams responsible for resolving Accounts Payable and Purchasing discrepancies, including invoice mismatches, pricing errors, quantity variances, and service delivery issues
2. Streamlines and standardizes reconciliation processes by implementing best practices to improve efficiency, accuracy, and turnaround times
3. Develops and monitors key performance indicators for reconciliation activities and reports on team performance, trends, and areas for improvement
4. Collaborates with Accounts Payable, Purchasing, Receiving, clinical departments, and other stakeholders to investigate and resolve complex discrepancies
5. Works directly with vendors to address recurring issues, negotiate resolutions, and improve vendor compliance with purchasing terms
6. Analyzes root causes of discrepancies and implements preventative measures, process improvements, and training initiatives to reduce future occurrences
7. Ensures compliance with internal policies, financial controls, and regulatory requirements related to procurement and payment processes

Leadership and Strategy

1. Provides leadership, guidance, coaching, and professional development opportunities for direct reports and their teams
2. Contributes to strategic planning and continuous improvement initiatives within the Supply Chain Management department
3. Drives adoption of technology and automation solutions to improve supply chain visibility, risk management, and reconciliation processes
4. Fosters a culture of collaboration, accountability, service excellence, and continuous improvement
5. Partners with senior leadership to communicate risks, priorities, operational performance, and recommendations related to supply resiliency and procurement reconciliation
6. Supports alignment between operational execution, financial controls, supplier performance, and organizational supply chain strategy

Performs other related duties as assigned

Travel - Less than 10% of the time may be required

Work Type- Hybrid employee - splits time between working remotely and working in the office

Minimum Required Qualifications

• Bachelor's degree in Supply Chain Management, Procurement, Business Administration, Healthcare Administration, Finance, or a related field required
• Eight to ten years of related experience in supply chain management, procurement, purchasing, business administration, finance operations, or a related field may be considered in lieu of degree
• 5+ years of management experience

Preferred Qualifications:

• Master's degree in Supply Chain Management, Procurement, Business Administration, Healthcare Administration, Finance, or a related field preferred
• 8+ years of supply chain, procurement, purchasing, finance operations, AP, vendor management, reconciliation, or risk management experience with 5+ years of management experience

Knowledge, Skills, and Abilities:

1. Proven ability to develop and execute strategic initiatives for supply chain resilience, preferably within a healthcare environment
2. Strong understanding of Accounts Payable and Purchasing processes, including three-way matching and discrepancy resolution
3. Excellent analytical and problem-solving skills, with the ability to identify root causes and implement effective solutions
4. Exceptional communication, negotiation, and interpersonal skills, with the ability to influence stakeholders at all levels
5. Proficiency with ERP systems and procurement or Accounts Payable automation software
6. Demonstrated leadership capabilities, including team building, coaching, staff development, and performance management
7. Ability to manage multiple priorities in a fast-paced, complex environment
8. Ability to lead cross-functional initiatives involving Supply Chain, Finance, Purchasing, Accounts Payable, Receiving, clinical operations, and vendors
9. Strong understanding of financial controls, procurement compliance, vendor accountability, and operational risk mitigation
10. Ability to analyze trends, develop performance metrics, and communicate findings to senior leadership

Knowledge, Skills, and Abilities (Preferred):

• Solid understanding of healthcare supply chain dynamics and regulatory requirements
• Experience with inventory management, especially as it relates to healthcare systems
• Knowledge of master data management, including item master and critical item management
• Experience developing supply disruption mitigation plans, alternative sourcing strategies, and supplier risk management practices
• Experience leading procurement reconciliation, invoice discrepancy resolution, or procure-to-pay process improvement initiatives
• Ability to evaluate and implement technology or automation solutions that improve supply chain visibility, reconciliation accuracy, and operational efficiency

PHYSICAL REQUIREMENTS (Medium - Max 25 lbs.) Up to 25 lbs., 0-33% of the workday occasionally; lifting and carrying objects up to 25 lbs.; occasional standing and walking; occasional sitting; close eye work, including computers, typing, reading, and writing. Physical demands may vary depending on assigned work area and tasks.

ENVIRONMENTAL FACTORS Environmental conditions may vary depending on assigned work area and business needs. Work may involve exposure to office environments, computer workstations, shared workspaces, warehouse or logistics areas, and standard business operations settings. Travel between healthcare facilities or administrative locations may be required. Use of personal protective equipment may be required depending on assigned work area or operational conditions.