Washington State University

Director, Student Success and Wellness

Washington State University$72K — $88K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field; six years of progressive experience including three years in management.
  • Experience in student services or higher education.
  • Strong oral and written communication skills.
  • Proven track record of working successfully with diverse populations.
  • Proficient in computer software including word processing, databases, and spreadsheets.
  • Supervisory experience.

Responsibilities

  • Plan and direct operations of student affairs programs including academic support and counseling services.
  • Allocate resources effectively, including budget and personnel management.
  • Exercise independent judgment on institutional policy matters regarding student accommodations and health services.
  • Supervise and evaluate staff, including hiring and training.
  • Represent the division within the university and broader community.
  • Oversee student success initiatives and wellness programs.
  • Assist in developing short- and long-term strategic goals for the division.

Benefits

  • Paid sick and vacation leave, and paid holidays.
  • Comprehensive medical, dental, life, and disability insurance for employees and dependents.
  • Retirement options and deferred compensation plans.
  • Employee tuition waiver for staff and dependents.
  • Opportunities for professional training and development.
Full Job Description
Online applications must be received before 11:59pm on:
July 29, 2026
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1155-NN_ADMINPRO - Director, 1155-YN_ADMINPRO - Director

Business Title:
Director, Student Success and Wellness

Employee Type:
Admin. Professional

Position Details:

The Opportunity:

As the Director, Student Success and Wellness, you will be responsible to plan, implement, direct and assess operations of the WSU Spokane Division of Student Affairs that include academic support including student learning, writing, advising, and peer tutoring; counseling services; health and wellness services; and student accommodation and disability support services. Accountable for allocation of resources including fiscal management, personnel management, and program results. Regularly exercises independent judgment and discretion related to institutional policies regarding accommodation processes, health services, assessment, and student data. Act with delegated authority to make commitments that affect department operations, including hiring, training, supervision, and evaluation of administrative professional, civil service and temporary staff; development and implementation of short- and long-term goals. Represent Division of Student Affairs leadership within the campus, the university, and in the community.

Designated as the second in charge, following the Executive Director. First in line to direct, applying delegated authority, overall management operations of the Student Affairs Division, supervising the variety of functions of the Student Affairs teams in the absence of the Executive Director.

Percentage Breakdown of Job Functions:
  • 40% Strategic Leadership & Oversight
  • 30% Student Support Programs
  • 15% Supervision & Organizational Management
  • 10% Financial Management
  • 5% Other duties as required


Additional Information:

This is a full time (100% FTE), permanent position. Overtime eligibility will be determined based on final salary placement.

Monthly Salary: $6,012.09 - $7,359.50 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:
  • Positions require a Bachelor's degree in a relevant field and six (6) years of progressively responsible relevant experience, which has included at least three (3) years of managerial experience. Any combination of relevant education and professional experience may be substituted for the educational requirement on a year-for-year basis. A Master's degree in a related field may be substituted for up to one (1) year of the required experience. Education and experience can be tailored to fit the specific organizational entity/directorial assignment.
  • Experience in student services or working in higher education.
  • Excellent oral and written communication skills.
  • Experience working successfully with diverse populations.
  • Experience using various computer software, i.e. word processing, database, spreadsheets, electronic mail, etc.
  • Supervisory experience.


Preferred Qualifications:
  • Masters degree in relevant field.
  • Experience working with student records systems.
  • Experience working in disability support services.
  • Experience overseeing health and wellness initiatives or counseling services.


Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department & Campus - https://spokane.wsu.edu/studentaffairs/

Area/College: Washington State University (WSU) Spokane
Department Name: Student Affairs
Location: Spokane, WA 99202

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the "Application Document" section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the "Resume/Cover Letter" section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

About Washington State University

Washington State University is a public land-grant research university with its flagship, and oldest, campus in Pullman, Washington. Founded in 1890, WSU is also one of the oldest land-grant universities in the American West. With an undergraduate enrollment of 24,278 and a total enrollment of 28,581, it is the second largest institution for higher education in Washington state behind the University of Washington. It is classified among "R1: Doctoral Universities – Very high research activity". The WSU Pullman campus stands on a hill and is characterized by open spaces and a red brick and basalt material palette—materials originally found on site. The university sits within the rolling topography of the Palouse in rural eastern Washington and remains closely connected to the town and the region. The university also operates campuses across Washington at WSU Spokane, WSU Tri-Cities, and WSU Vancouver, all founded in 1989. In 2012, WSU launched an Internet-based Global Campus, which includes its online degree program, WSU Online. In 2015, WSU expanded to a sixth campus at WSU Everett. These campuses award primarily bachelor's and master's degrees. Freshmen and sophomores were first admitted to the Vancouver campus in 2006 and to the Tri-Cities campus in 2007. WSU's athletic teams are called the Cougars and the school colors are crimson and gray. Six men's and nine women's varsity teams compete in NCAA Division I in the Pac-12 Conference. Both men's and women's indoor track teams compete in the Mountain Pacific Sports Federation.
Learn more about Washington State University

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