Directors serve as senior engagement managers responsible for leading complex, multi-workstream client programs. They help to shape strategy, oversee the development of deliverables, and ensure integrated execution across teams and practices. Directors develop subject matter expertise, cultivate client relationships, and contribute to firm growth through business development and team leadership. They set the tone for quality, collaboration, and operational excellence.
LocationNew York, NY or Washington, DC (hybrid, 3 between in-office and periodic on-site client obligations).
Responsibilities- Serve as the primary day-to-day contact with client engagements, leading strategic discussions and anticipating client needs.
- Turn complex or high-level strategies into actionable, detailed plans for teams across geographies, sectors, and functions.
- Lead multiple cross functional or multi-jurisdictional client engagements with minimal supervision.
- Oversee the work of Associate Directors and junior team members, ensuring quality, strategic alignment, and consistency.
- Provide substantive guidance and coaching to staff; identify development needs and growth opportunities.
- Develop and maintain strong client relationships; identify opportunities for expansion and proactively support revenue growth.
- Drive business development by contributing to proposals, shaping pitches, and cultivating new leads and networks.
- Leverage subject matter expertise to shape client solutions and thought leadership.
- Coordinate across practices and external stakeholders to produce integrated client deliverables.
- Model and reinforce DGA expectations for utilization (70%), time entry compliance, commercial stewardship, and firm culture.
Capabilities- Toolkit Development - Advanced Practitioner: Guides toolkit use and mentors juniors; ensures high-quality, consistent project deliverables.
- DGA Business Acumen - Business Catalyst: Leads engagements, navigates complex political and regulatory issues, and advances client interests.
- Project & Team Management - Owns Engagements: Leads engagements; sets goals, structures, timelines, and team workflows.
- Strategy Development - Leader: Leads defined workstreams; Supports strategy execution through feedback and process design.
- Firm Leadership & Revenue Generation - Trusted Manager: Manages client engagements, supports firm operations, and contributes to business development.
Qualifications- 8+ years of relevant professional experience; ideally in crisis management or crisis communications, from either a consultancy or an in-house role
- Bachelor's degree or higher or equivalent and relevant work experience
- Highly proficient in PowerPoint and other MS Office
- Excellent presentation, writing, and analytical skills
- Strong communication and interpersonal abilities, with a proactive approach to networking and stakeholder engagement
- Entrepreneurial mindset with creative, solution-oriented, problem-solving skills
