Job DescriptionVuori is seeking a Director of Stores to lead our fast-growing store fleet and field teams. We are seeking an experienced leader with high energy, excellent communication, and creative problem-solving skills. You will coach and mentor the General Managers and District Managers, develop business strategies, collaborating regularly with leadership and cross-functional partners. In this role you'll be the primary bridge between our Field and HQ teams, collaborating to maximize performance by building a world-class, customer-first experience in our retail stores.
Your success will be measured by tangible results, including store sales, customer satisfaction ratings, and efficient back-end operations. You will provide innovative solutions that support key initiatives. This role manages multiple P&Ls, defines priorities, and drives operational improvements and efficiencies by identifying opportunities and leading cross-functional initiatives. The Director of Stores will report to the VP of Stores.
What you'll get to do: - Continuously identify and execute on opportunities to improve the in-store experience
- Lead a team of District Managers throughout the Eastern region of the U.S. market.
- Oversee general operations of stores and help foster an agile culture and continuous improvement mindset among General Managers & District Managers including data collection, testing, and ongoing training
- Work closely with our HQ partners to achieve store level targets, omni-channel objectives, and develop incentives to maximize performance
- Partner closely with Vuori marketing and community teams to develop multi-channel initiatives to drive traffic, increase AOV, and generate buzz around our stores
- Partner with Vuori planning team to optimize store inventory, operational processes and tools
- Assess business trends and actively partner with corporate stakeholders in order to strategize local growth and drive business initiatives
- Be the gatekeeper of Vuori's culture and values at the store level.
- Partner with the People and Culture team to further enable the organizational health in the stores fleet in all aspects of Life at Vuori.
- Collaborate with Vuori's training and community teams to consistently refresh and enhance training materials & in-store activations.
QualificationsWho you are: - 12+ years of retail experience, including high-level leadership with beloved brands
- You pride yourself on being able to build relationships and earn trust across all levels of an organization with a track record of building high-performing and highly engaged teams
- You're a team player with a "no task is too small" attitude
- Have strong organizational, project management, and time management skills to successfully implement strategic initiatives from initial idea through execution
- Proven ability to partner cross-functionally to deliver major initiatives, with an understanding of customer experience, data analytics, growth marketing, and product
- Experience leading and coaching teams, in both virtual and real-life environments
- Demonstrated ability to lead and deliver on various projects, perform well under pressure, and excel in providing reliable and clear communications
- Demonstrated strength as a data-driven, analytical problem solver
- Relentless, entrepreneurial, execution mindset
- Clear, concise, and transparent communication style, both verbal and written
- Visiting stores 2-3 days per week
- Willing to travel 3 times per month, including weekend and overnight travel
Additional InformationOur investment in you:At Vuori, we're proud to offer the following to our employees:
- Health Insurance
- Savings and Retirement Plan
- Employee Assistance Program
- Generous Vuori Discount & Industry Perks
- Paid Time Off
- Wellness & Fitness benefits
The salary range for this role is $181,200 per year - $233,100 per year. This role is bonus eligible.
