The
Director, Solution Management is responsible for solution strategy, execution, and lifecycle from conception to launch via collaboration with clients, executives, engineering, marketing, sales, and client experience. The scope of this job includes managing teammates, ensuring solutions address market needs and align with corporate strategy, and defining strategic direction and vision of solution roadmap to meet revenue and client satisfaction goals.
Key Responsibilities:- Drive the development of solution strategy and roadmaps based on client insights, market analysis, and business objectives.
- Orchestrate cross-functional teams to drive the solution development lifecycle from concept to deployment.
- Lead market research and competitive analysis initiatives to identify opportunities for solution innovation and differentiation.
- Develop effective partnerships across the team with solution marketing and client experience to evaluate client satisfaction and areas of opportunity.
- Lead the annual update of a 3-year vision and strategy document for areas of responsibility, and ensure business opportunities are surfaced for annual budget planning.
- Drive tracking and analysis of solution performance, make data-driven decisions to optimize results, and drive continuous improvement.
- Leverage AI tools and platforms as an integral part of daily responsibilities to enhance decision-making, streamline workflows, and drive data-informed outcomes.
- Perform other job duties as assigned.
Required Qualifications:- Bachelor's Degree or equivalent work experience
- At least 8-10 years of relevant work experience
- At least 4-5 years of relevant management work experience
- At least 5 years of Revenue Cycle Management experience
Job Expectations:- Willing to travel up to 20% based on business needs
- Willing to work additional or irregular hours as needed
- Must work in accordance with applicable security policies and procedures to safeguard company and client information
- Must be able to sit and view a computer screen for extended periods of time
Here are some of the exciting benefits full-time teammates are eligible to receive at WellSky:
- Excellent medical with Rx, dental, and vision benefits
- Mental Health support through EAP
- Generous paid time off, plus 13 paid holidays
- 100% vested 401(K) retirement plans
- Educational assistance up to $2500 per year
