Cox Communications

Director, Solution Delivery

Cox Communications$148K — $247K *
Enterprise Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • 10+ years of relevant experience with 5+ years in management and leading teams
  • 5+ years leading product delivery teams or managing large complex technical programs
  • 3+ years driving adoption of continuous improvement changes with cross-functional teams
  • Mastery of the Software Development Lifecycle (SDLC)
  • Expertise in Agile frameworks and achieving true agility
  • Proven success resolving team conflict and building relationships in complex environments
  • Proficient in Agile Lifecycle Management Tools (e.g. JIRA, Rally)
  • Advanced data interpretation skills, strong knowledge of Excel or Tableau
  • Bachelor's degree in Engineering, Computer Science, Psychology, or equivalent experience

Responsibilities

  • Facilitate investment creation and delivery by partnering with leadership
  • Evolve delivery adaptability by shaping value delivery and optimizing resources
  • Ensure investment hygiene and maintain reliable, actionable metrics
  • Staff and manage release train engineers and scrum masters effectively
  • Lead AI adoption, highlighting business value and adherence to standards
  • Use AI insights for performance analysis and delivery improvements

Benefits

  • Flexible vacation policy based on individual and company needs
  • Seven paid holidays each year
  • Up to 160 hours of paid wellness time annually
  • Paid leave for bereavement, voting, jury duty, volunteering, military service, and parental leave
Full Job Description
Job Family Group

Engineering / Product Development

Job Profile

Director, Solution Delivery

Management Level

Director

Flexible Work Option

Hybrid - Ability to work remotely part of the week

Travel %

Yes, 15% of the time

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $148,500.00 - $247,500.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

As the Director of Solution Delivery, you will take ownership of the delivery, adaptability, and optimization outcomes for an executive level product and engineering team. This team owns the design, creation and leadership of an organization that can deliver business outcomes related to multiple Cox Automotive investments to be delivered by four to seven release trains. These investments identify the high-level market problems for the organization to solve. This team will have a laser focus on shaping the organization to achieve short- and long-term business outcomes (current year and future year investments) and will take on the challenges associated with driving an organization to a high performing state.

Responsibilities:
  • Facilitate the creation and delivery of investments by the delivery stream. Partners with business, engineering, product and architecture leadership to ensure delivery of investment results within cost and time constraints. Drive governance that ensures roadmap alignment, prioritization and trade-offs with business partners. Establish and maintain operations that support a continuous planning and rolling forecast cycle, with the goal of balancing delivery flexibility with sustainable predictability through first class risk management and other best in class agile program management practices. Assess, own and communicate risks and dependencies across delivery streams and portfolios; remove impediments as needed to get work across the finish line.
  • Evolve the adaptability of your delivery stream through the shaping of value delivery and driving full utilization of an information architecture that enables scaled agility and the flexible application of resources to investments. Coach VP, AVP and Director level team members to collaboratively communicate, identify true root cause of issues, and use business priorities to drive organizational focus.
  • Maintain impeccable investment (and included capability) hygiene and ensure that all radiated information is reliable, meaningful, and readable. Drive consistent uses of metrics to assess risks to delivery and drive prioritization and decision making. Identify and implement solutions to issues that address true root cause of issues or clearly articulate trade offs when only symptoms will be addressed. Optimize delivery through systemic process improvements that ultimately reduces waste and errors. Drive full adoption of those optimizations throughout your entire organization using modern change management tactics.
  • Staff the release train engineer and scrum master roles with team members who possess the characteristics, skills and knowledge to own outcomes at the release train and scrum team levels. Manage release train engineer and scrum master performance which aligns with the Solution Delivery organization's vision and annual objectives; ensure release train engineers and scrum masters know what outcomes are expected of them and have a current sense of how they are performing against those expectations. Deal with Performance problems in a swift and consistent manner and ensure that every one of your employees occupies the "right role / right level" for their combination of characteristics, skills, and subject matter expertise.
  • Lead AI Adoption, drive effective communication of real business value/ROI while adhering to AI policies and standards.
  • Use AI-powered insights to analyze investments and team performance. Drive measurable improvements in delivery speed and adaptability of the organization.


Who You Are (Minimum Qualifications):
  • 10+ years of relevant experience, 5+ years managing and leading employees and complex team efforts
  • 5+ years of experience leading product delivery teams, or equivalent program and program management experience on large complex technical programs/programs
  • 3+ yrs. of direct experience successfully driving adoption of enterprise wide and local continuous improvement changes with cross functional leadership teams and software development teams using Scrum or Kanban
  • Mastery of the SDLC, demonstrated by expertise on the various phases of work associated with software development
  • Mastery of the Agile framework, demonstrated by expertise on how to achieve the positive outcomes associated with Agile, especially the outcomes associated with a true state of agility that enables quick response to the market and other external factors
  • Demonstrated success resolving inter-team / intra-team conflict and building relationships in a complex team environment
  • Mastery of industry standard Agile Lifecycle Management Tools (e.g. Rally, VersionOne, JIRA, TFS)
  • Advanced skills writing queries and ability to interpret data (strong Excel or Tableau skills are a plus)
  • Bachelor's degree in Engineering, Computer Science or Psychology (or equivalent "learning and development" work experience in technology organizations)


Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Cox Communications

Cox Communications is a telecommunications company that provides cable television, internet, and phone services to residential and business customers. The company operates in 18 states and has over 6 million customers. Cox Communications is a subsidiary of Cox Enterprises, a privately held company that also owns newspapers, television stations, and radio stations. The company was founded in 1962 and is headquartered in Atlanta, GA.
Learn more about Cox Communications
Size
20,000 employees
Industry
Net Income
$2 billion
5 Year Trend
+10%
Revenue
$12 billion
NASDAQ

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