Director - Solution Consulting

MAP

$170K — $195K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in solutions consulting or similar roles at a senior level.
  • Strong expertise in leading marketing technology platforms like Salesforce Marketing Cloud or Adobe Experience Cloud.
  • Exceptional verbal and written communication skills with the ability to engage diverse audiences.
  • Proven ability to build and maintain strong stakeholder relationships.
  • Demonstrated teamwork and collaboration skills, with a willingness to lead when necessary.

Responsibilities

  • Identify and develop innovative product offerings and service packages.
  • Network with strategic partners to uncover mutual growth opportunities.
  • Present compelling case studies at industry events to showcase technical capabilities.
  • Serve as the technical resource on client projects, collaborating with internal teams on strategy and execution.
  • Translate client aspirations into practical technology solutions and strategies.
  • Collaborate with the growth team on proposals and high-level project scoping.
  • Stay informed on emerging marketing technologies to provide strategic insights and point of view.

Benefits

  • Supportive environment focused on knowledge sharing and collaboration.
  • Diverse international exposure across global offices.
  • Work alongside passionate and talented peers in technology and marketing.
  • Opportunity to flex creativity with internal Proofs of Concept and feature testing.
  • A dynamic workplace culture that values fun alongside hard work.
Full Job Description
What will your day look like?

You'll be visible as a trusted advisor, developing differentiated value propositions within our network of agencies and alongside our strategic partners, guiding our clients towards growth by deeply understanding their needs and crafting tailored solutions. Our capability acts as the bridge between business goals and technological possibilities, translating complex requirements into clear roadmaps and innovative designs that empower our clients to thrive.
  • Identifying and developing new offerings and packages.
  • Networking and staying close to our strategic partners, identifying mutual growth opportunities.
  • Presenting compelling cases and case studies at industry events.
  • Serve as the go-to technical expert on client projects, working closely with internal teams (Technology, Data, Experience, Strategy, Process, AI).
  • Act as a translator, transforming ambitious client goals into actionable technology strategies.
  • Collaborate with our growth team on pitches, RFPs, and high-level scoping.
  • Stay ahead of the curve by keeping your finger on the pulse of the latest marketing technologies and developing insightful points of view.
  • Flex your creative muscles by occasionally building internal PoCs and demos to test new features and groundbreaking ideas.

Who are you going to work with?

As a valued member of our Solution Consulting capability, you'll benefit from a supportive environment where knowledge sharing and collaboration are paramount. You will be working alongside brilliant minds who are passionate about pushing the boundaries of all forms of marketing technology, from orchestration and activation platforms through to content and process accelerated through the practical application of AI and agentic workflows.

You'll collaborate with a diverse network of experts across our global offices, spanning technology, data, experience, and client service teams. This international exposure will broaden your horizons and provide invaluable learning opportunities. We are proud of our multicultural environment and easy-going, yet dynamic atmosphere where we not only work together - we are great at having fun as well.

What do you bring to the table?

We're seeking a highly experienced technology leader who embodies a rare combination of technical expertise, exceptional communication skills, and a drive to make a real impact.
  • You bring a passion for marketing technology and a genuine desire to make a difference for our clients and MAP.
  • You have a proven track record of leadership and success in a solutions consulting or related role (e.g., technical consulting or customer success management) at a senior level.
  • You possess a strong foundation in one or more core marketing technology platforms like: Salesforce Marketing Cloud, Adobe Experience Cloud, Braze, etc.
  • You're a natural communicator with exceptional presentation skills, capable of captivating any level audience in speech, writing and PowerPoint.
  • Proven experience building strong relationships and managing different stakeholders.
  • You're a true team player, always willing to both lead the conversation, but also to collaborate and encourage others.

A leader in personalized customer experiences

VML MAP is a world-leading Centre of Excellence that helps businesses humanize the relationship between the brand and the customer through hyper personalization at scale, marketing automation and CRM. With the brain of a consultancy, the heart of an agency and the power of technology and data, we work with some of the world's most admired brands to help them on their transformation journey to becoming truly customer-centric. Together, we are 1000 + technology specialists, data scientists, strategic thinkers, consultants, operations experts, and creative minds from 55+ nationalities.

A global network

We are part of the global VML network that encompasses more than 30,000 employees across 150+ offices in 60+ markets, each contributing to a culture that values connection, belonging, and the power of differences.

The base salary for this position at the time of this posting may range between the values at the bottom of this posting. Individual compensation varies based on job-related factors, including location, business needs, level of responsibility, experience, and qualifications.

$170,000-$195,000 USD

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